Prakash Ramesh Email & Phone Number

Chennai, Tamil Nadu, India

• Responsible for deploying Global and foundational onboarding solutions in 90 countries for our TTS Corporate clients, Onboarding Operations and Product partners across 5 value streams
• Team of 25+ across regions managing a 28MM book of work
• Site lead for Onboarding at Chennai technology Service centre handling Employee and vendor oversight
• Part of the Technology Global Management team
• Initiatives delivered have resulted in VOC scores of 90+% and VOE score of… Show more
• Initiatives delivered have resulted in VOC scores of 90+% and VOE score of 95+%

Penang, Malaysia

• Driving Operational and Technology projects for Asia (15 countries)
• Rolled out system workflows for account opening and maintenance process
• Leading and driving automation and integration projects
• Transformation and process engineering
• Evaluating, presenting and implementing productivity efficiency and FTE/cost saving initiatives
• Partnered with Global / Country Operations and Business in driving ad-hoc projects for Account services

Penang, Malaysia

• Head of Asia Business Office
• Robotics Process Automation, integration projects and Process engineering
• Value added metrics and dashboard providing relevant insights to respective audiences.
• Strategic initiatives like optimum capacity, Financial analysis relating to FTE’s and tracking financials for COE migrations
• Improved data quality and collation process for Regulatory reports
• Partnered with Global / Country Operations and Business in driving ad-hoc projects for… Show more

Chennai Area, India

. Functioning as SME for Global Trade Channels and FI’s for steering activities such as business analysis, pre- and post implementation support and product development.. Led a project on implementing FI solutions for a major bank in U.S. Partnered with commercialization teams to provide business feedback which resulted in improved Channel Growth...

Bangalore

. Spearheaded the technology platform migration of a Processing system used by Citibank across all its branches and Regional Processing Centers. Successfully guided the onsite and offshore development teams to resolve the defects reported during testing. Completed an Impact Analysis of the new functionalities from an end users perspective. Part of the.

Chennai Area, India

. Ensured a smooth cutover to TRIMS, by successfully completing the UAT, from inception through completion after coordinating all aspects and intricacies through Business Test Cases Generation. Performed a full spectrum of prescoping for Citibank EGYPT including tests of controls, evaluation and documentation of Process gaps, ASIS process maps and.

Bachelor Of Commerce (B.Com.), Business/Commerce, General

Post Graduate Diploma In International Business, International Business