Storage Professional & Systems Engineer. Orchestrated ONTAP, Bios and software upgrades on NetApp devices. Contributed to development, administration and testing of disaster recovery plans, though DR exercises. Worked with clients to provide support and administration of NetApp enterprise storage products. Played a leading role in planning design and implementation works for the project and professional services delivery. Provided suitable support and implementation recommendations to customers on the integration of their existing environments and storage infrastructure. Created production and DR LUNs for SQL and Oracle DB workloads. Worked on snap center to configure NetApp storage to windows servers for SQL DB workloads. Performed decommission of old hardware and installation of new hardware. Participate in after-hours on-call roster including weekends and holidays. Mentored employees and offered constructive feedback for performance improvement. Followed ITSM processes including incident and problem analysis, management with technical issues. Perform CHANGE reviews.  Perform post incident reviews and root cause analysis as needed. Technical Skills:NetApp Storage (NetApp SAN & NAS)HPE Storage: HPE SimpliVity, HPE 3PAR, HPE MSA (P2000 G3, 2040)Near-line Storage: Media Service Libraries (MSL 2024, MSL 4048, MSL 8096)Virtualization: VMware ESXi & HPE SimpliVityOperating System: Windows, VMware ESXi, Linux