Software Product Management
CurrentSuccessfully manage a portfolio of 3 innovative products, overseeing a team of 7 PMs and designers, and collaborating with a team of 23 engineers.Lead scrum events, daily standups, and product brainstorming sessions, effectively communicating the product vision to stakeholders.Orchestrated an indirect, invite-only user signup approach, increasing data accuracy by 20% and expanding the user base to 1 million.Spearheaded the launch of Mightyme, a gamified e-learning and assessment platform for K-12 users, catering to a diverse learning audience.Pioneered the integration of a reward point system, boosting daily sign-ins by 200%, and introduced features to drive 38,000 user signups.Achieved a significant milestone of 100,000 assessments in a single day, reinforcing system scalability and security for clients and stakeholders.Implemented a loader and batching technique, enhancing system reliability and mitigating recurring system failures while building client trust.Introduced loader for front-end, improving system performance by 5% and enabling seamless user data access.Introduced policies for data security, archiving, and deletion, reducing monthly cloud costs by 25%.Collaborated with sales and engineering teams to implement feature-based pricing, driving a 15% increase in sales.Fostered client, vendor, and stakeholder relationships, negotiating terms, scope, and deadlines.Proactively addressed 85% of customer complaints, significantly boosting customer satisfaction.
