Prakash Kumar Sharma Email & Phone Number

Hyderabad, Telangana, India

Working in tandem with Microsoft development team for timely development and testing of underwriting and AI auto quotation module for ORION project.• Daily follow up and download of project progress and presenting to internal stake holders.• Preparing change request document in the line of BRD, FRD document.• Involved in SWOT for prioritizing line of development team.• Working on Test Plan and Test Cases.• Conducts business process analysis and identify critical issues and gaps for and established organizational process.• Developed and managed Power BI interactive report for corporate core team.• Developed data-driven solutions, fostering sustainable mobility, and encouraging infrastructure investments• Transformed raw data into reports and dashboards for Adventure Works Cycles, tracking KPIs and analyzing trends.• Proficiently used Power Query to automate data workflows, mastering data connectors and modeling.• Demonstrated DAX expertise, creating measures, filters, and time intelligence patterns.

Hyderabad, Telangana, India

Reliance General Insurance Co. Ltd.Business Analyst August 2021 - Present• Managing Health Insurance operation automation requirements for policy configuration and claim mamagement system automation to minimize the business operation cost while increasing productivity and performace.• Analyzes HCS business processes and translates to business requirements for users within RGIC Operations.• Works closely with business users to define requirements, prioritize issues, and address production support issues. • Coordinates and facilitates work sessions with RGIC Operations users and IT Vendor project mamager to define projects' scope and requirements and manage project expectations.• Acts as liaison between the users and the IT development team to determine and deliver the most effective solution for development and implementation including preparing detailed business requirements documents.• Develops implementation and testing plans and assists in coordinating testing.• Performs user acceptance testing to ensure system integrity before release to production• Responsible for managing Internal and external audit compliance as per regulatory guideline.• Liaise with the Insurance underwriting teams for data reconciliations, error logs,audits, endorsements, clarifications.• Participates in driving the success of the software design, implementation, testing, production deployment and post-production phases of the Medicare tool..• Discover, organize, and clarify business needs and review/produce specifications for change• Works with the Technical Analyst and development team to ensure that they understand the specifications.• Conduct business process modeling and generate applicable scenarios for the technology functionality testing team.

Hyderabad, Telangana, India

• Managing SDLC business Analysis and delivery for multiple clients on Policy Enrollment (GMC, GPA) policy booking,policy servicing (Customer grievance team, policy cancellation and payouts, Policy Surrender and Health Claim management).• Works closely with IT team and Client SPOC for front-end system development and deployment as per Business requirement for smooth and error free service delivery and data flow. • Performed Vulnerability Analysis and Deep Dive analysis of the application to find out vulnerable areas and to strengthen them by offering solutions.• Provided post implementation support and performed root cause analysis and fixed post implementation issues.• Preparing the consolidation of annual operating plan and monthly forecast on Insurance repository services for board presentation.• Managing team for Customer grievance team both on call , mail support ,chat bot and managing escalation in timely manner • Responsible for the efficient functioning of CRM by ensuring that the Team attends to customer calls & co-ordinate with the concerned departments for query resolution• Adhere to and maintain company policies and procedures• Preparing presentation for business team client presentation.• Handling activities of preparing, mining and analyzing Insurance business data trend, developing reports, charts.• Attention to detail; confident in technical analysis but able to see the bigger perspective• Reviewing of processes with client SPOC, Publishing MoM and working on actionable within targeted timeline.• the policy booking process, banking activities, POS & health claim inward process within defined TAT and Quality as per SLA’s• Dealing with all areas of client management from small requests to large claims• Preparing Regulatory Reports for Periodic Submission as per compliance requirement• Overseeing various functions like team recruitment and record management• Performance Appraisal and rating of subordinates

Hyderabad, Telangana, India

Working on preparing BRD documents, following with project managers for development and testing of ICLM-Fast track system Module

Hyderabad, Telangana, India

1. Assess the creditworthiness of an individual or company.2. Analyzing Customer KYC, different financial information from a customer, such as earnings and past repayment history, to assess their ability to honor financial obligations- Evaluating credit risk- Analyze financial data- Review credit limits of existing customers- Customer Due diligence- Working on data analytics of customers or companies using BI tools

Master Of Business Administration - Mba, Computer/Information Technology Administration And Management

Alumni ID : IITP002313.

Bachelor'S Degree, Physics,Chemistry,Mathematics, 62%