Prakash Mohanan Email & Phone Number

Edinburgh, Scotland, United Kingdom

Chennai Area, India

Senior Storage Analyst :Managing of Storage Infrastructure which includes Products and tools listed below. Have vast experience in solving issues and providing strategic solution for various implementation.SAN Products - Dell EMC VMAX (10/20/40K), VMAX-3 (250F), HP 3PARSAN concepts- SRDF, Timefinder solutions, Remote copy, Snap solutionsNAS products - Netapp FAS series 7Mode, Oracle ZFS storageCAS product - Dell EMC Centera, ECS (Elastic Cloud Storage)SAN Switches - Brocade DCX, Cisco MDS• Provided daily support with escalated ticket resolution and liaised with business and technical leads• Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support• Support, Maintenance and Up-gradation of Enterprise products like VMAX, 3PAR, SRDF and time finder configuration also administration of Centera & ECS and maintain DR availability for many Critical servers.• Planned and implemented code upgrades to system hardware and software, resulting in complete success with zero downtime to the services.• Experience in Designing, Configuring and troubleshooting Fabric Environment constituting Brocade/Cisco switches. (Brocade DCX and Cisco MDS) • Maintained flexible schedule and responded to after-hours and weekend emergencies• Resolved issues in servers and software using range of tools and technologies to troubleshoot problems and identify solutions• Basic administration on NetApp 7mode and C mode. • Identified root causes of recurring problems to implement effective solutions• Experience in Remote replication and local replication configuration in various storage environment across different vendors.• In depth Knowledge on ITIL processes like Incident management, Problem Management, Configuration management and Change Management processes.

Chennai Area, India

Storage production supportManaging EMC CLARiiON Arrays/VNX arrays.Managing EMC Celerra NAS boxManaging EMC Replication Manager product Managing EMC Recover Point ApplianceProjects and ResponsibilitiesVisited Singapore for 5 Months to perform various Datacenter activities and Migration.Performed data migration on Clariion using Recover Point Appliance (RPA)Key Member of Data Center Migration from one site to another site in Singapore at Client Place.Also played a major role in the CISCO UCS (Unified Computing Service) Implementation in the production, development and DR setup.Also provided strategic Plan for DR setup From Singapore to US.

* The key responsibilities includes monitoring the Storage ticket queue, trouble-shooting storage related problems including connectivity issues, storage hardware and software monitoring and maintenance, storage device performance monitoring, capacity management, storage integration with systems, and hardware diagnostics.* Performing SAN based provisioning and decommissioning tasks across all defined Tiers as part of the global provisioning process.* Collect metrics and produce reports for the Regional Storage Managers and Follow all the company prescribed standards and procedures, including security and change control.

* Training on IT -Infrastructure which includes Fundamentals of Hardware, Networking, Microsoft Technologies and Linux Platforms. Specialization Training on EMC Technologies such as Direct Attached Storage, Network Attached Storage, Storage Area Network and Products like Clariion, Symmetrix. * Managing and Monitoring storage devices ( EMC Storage )