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Prakash Srivastava Email & Phone Number

Sr. Product Manager CX, Customer Ops products at Shell
Location: Bengaluru, Karnataka, India 8 work roles
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✓ Verified August 2026 2 data sources Profile completeness 86%

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Current company
Role
Sr. Product Manager CX, Customer Ops products
Location
Bengaluru, Karnataka, India
Company size

Who is Prakash Srivastava? Overview

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Quick answer

Prakash Srivastava is listed as Sr. Product Manager CX, Customer Ops products at Shell, a with 165045 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Prakash Srivastava.

Prakash Srivastava previously worked as Sr. Product Manager Order to Delivery products at Shell and Product Manager, Data & Analytics Platform at Shell.

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Email format at Shell

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Shell

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Profile bio

About Prakash Srivastava

Extensive experience in managing multiple product teams spread across geographies for ever-evolving Data platform(Azure, HANA), Data & Visualization, B2B/B2C customer experience- operations, omni channel products.As a Business Co-Pilot, I leverage quantitative and qualitative insights to identify customer challenges and align stakeholders, fostering collaboration and product innovation. By facilitating roadmap discussions with steering committees, I ensure portfolio aligns with long-term strategic goals. I develop comprehensive IT strategies for products based on demand forecasts, establish robust governance frameworks, and cultivate sustainable growth capabilities through strategic planning and execution I have successfully led cross-functional teams—including UX Designers, Architects, Engineers, multiple vendors and Legal—to implement digital transformation and decarbonization strategies. My efforts have led to significant improvements in customer experience and operational efficiency, resulting in millions in cost savings, higher NPS scores, and reduced greenhouse gas emissions.I have made significant transformations in customer experiences and data platforms to address consumer pain-points, saving millions of dollars in operating costs, improving CSI score, optimizing oil & gas production capabilities, increasing safety of personnel and reducing GHG emissions.In previous experiences within the finance domain I have set up Visualization, Analytics team, created analytical models, self-service portals, Group reporting datamarts, led large transformation projects.I have successfully  completed a Data driven product mgmt course from IIM Lucknow. I am also certified SAFe PO/PM, Scrum master.Advocate of Diversity and leading teams since 2012 viz spread across geographies/ time zones. Promoting inclusive cultures, busting unconscious bias in workplace. Agilist, Emotional & Cultural intelligent and Committed professional.

Listed skills include Consulting, Rf, Ibm, Credit Cards, and 154 others.

Current workplace

Prakash Srivastava's current company

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Shell
Shell
Sr. Product Manager CX, Customer Ops products
Bengaluru, KA, IN
Website
Employees
165045
AeroLeads page
8 roles

Prakash Srivastava work experience

A career timeline built from the work history available for this profile.

Sr. Product Manager Cx, Customer Ops Products

Bengaluru, Ka, In

Sr. Product Manager Order To Delivery Products

Current

Bengaluru, Karnataka, India

Oct 2021 - Present

Product Manager, Data & Analytics Platform

Bengaluru, Karnataka, India

Mar 2017 - Sep 2021

Visualization & Analytics Lead

Aig

Bengaluru, Karnataka, India

Mar 2015 - Mar 2017

Assistant Manager, Analytics

Bangalore

Apr 2012 - Feb 2015

Analyst

Bengaluru, Karnataka, India

Jun 2010 - May 2012

Systems Engineer

Mysore, Karnataka, India

Oct 2007 - Jun 2010
Team & coworkers

Colleagues at Shell

Other employees you can reach at shell.com. View company contacts for 165045 employees →

FAQ

Frequently asked questions about Prakash Srivastava

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What company does Prakash Srivastava work for?

Prakash Srivastava works for Shell.

What is Prakash Srivastava's role at Shell?

Prakash Srivastava is listed as Sr. Product Manager CX, Customer Ops products at Shell.

Where is Prakash Srivastava based?

Prakash Srivastava is based in Bengaluru, Karnataka, India while working with Shell.

What companies has Prakash Srivastava worked for?

Prakash Srivastava has worked for Shell, Aig, Hsbc, Infosys, and Tata Consultancy Services.

Who are Prakash Srivastava's colleagues at Shell?

Prakash Srivastava's colleagues at Shell include Manuel Antonio Labarrera Vigo, Vena Paramitha, Arthur Henrique, Jayaprakash N S, and Kerry S..

How can I contact Prakash Srivastava?

You can use AeroLeads to view verified contact signals for Prakash Srivastava at Shell, including work email, phone, and LinkedIn data when available.

What skills is Prakash Srivastava known for?

Prakash Srivastava is listed with skills including Consulting, Rf, Ibm, Credit Cards, Debugging, Brokerage, Visual Studio, and Oracle Database.

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