Information Technology Analyst
- Specializing in supporting Hilton's apps on cloud and on-premise infrastructure.- Proficient in Linux, monitoring, and logging tools (DataDog, Nagios, Splunk), and DevOps tools (K8s, docker, AWS).- Skilled in JIRA (Confluence, Bamboo), Service Now ITSM tool, MYSQL, and driving calls with Onshore Clients.- Performing and supporting critical changes.