Process Developer at Genpact, Gurgaon, specializing in SQL-driven data extraction with a 20% processing efficiency boost. Proficient in statistical tests, ensuring a 98% reporting accuracy and identifying defects for precise results. Adept in communication, contributing to a 25% increase in client-informed decisions. Accomplished a 30% enhancement in data visualization through BI tools and maintained an impressive 95% resolution rate for potential escalations.Former Assistant Manager at Axis Bank, Ghaziabad, excelling as a Branch Relationship Officer. Oversaw a 200+ customer portfolio with a consistent 15% annual expansion. Achieved 100% compliance and zero discrepancies, ensuring financial reputation integrity. Played a pivotal role in supporting audits, maintaining error-free records, and adhering to regulatory guidelines. Proactive in investigating root causes, resulting in significant process efficiency improvements. Led training sessions, contributing to a 15% enhancement in process initiatives. A versatile professional bringing a unique blend of technical expertise, analytical acumen, and strong interpersonal skills to drive operational excellence and deliver tangible results.