Pramesh Agarwal Email & Phone Number

Agra Area, India

• Looking after overall service and escalated related issues of Rajasthan state• Handling Jaipur Service franchisee and dealer operations• Ensure to provide a product & Technical training to all engineers,• Direct Interact & short out the issue of Dealer, Retailer & Customer Escalations.• Investigate and rectify all the units to ensure customer satisfaction, support and technical support by means of strong domain knowledge.• Visit all SF and DEALERS & Audit the centre twice in a week • Efficiently handle and undertake entire operations and techniques involved in Quality testing• Increase Spare parts sales revenue with more than 100% achievement

Delhi

• Ensure to provide a product training to all engineers, installers and ISP• Efficiently handle and undertake entire operations and techniques involved in Quality testing of DTH units.• Supervise entire line of operations and technical activities undertaken in the facility to guarantee technical competence and quality performance.• Accountable for spearheading technical support and service for troubleshooting the DTH unit breakdown.• Investigate and rectify all DTH the units to ensure customer satisfaction, support and technical support by means of strong domain knowledge.• Undertake testing, debugging and troubleshooting of DTH Boxes and equipments units based on transmission technology and offer maximum technical support. • Impart technical guidance, training and support to technical support team and engineers in various maintenance ventures and quality of work. • Coordinate the workflow with all the concerned staff members and regularly track, review & provide assessment to for maximum work turnover.

Delhi

working as a executive engineer.-Technical support for troubleshooting the phone -Complete mobile phones testing to avoid bounce -Analysis of all repeat and BER phones -Supervision all the technical activities -Testing, Debugging and Troubleshooting of gsm technology mobile -Responsible for new product training and technical awareness -Technical support to engineers.Quality check head

Performed project with BSNL Telecom Company on the OCB283 where I learned how to communicate a signal via hardware (subscriber connection unit, circuit connection units, frequency generator, sender and receiver)Duration : 1 monthProject HandledTele remote switching with voice control and speed regulationTele remote circuit enables switching 'on' and 'off' of appliances through telephone lines. It can be used to switch appliances from any distance, overcoming the limited range of infrared and radio remote controlsSpeed regulation enables us to control the speed of our fanVoice recorder stores &reproduces voice signals in their natural forms

B.E(2006; B.S.E; C.B.S.E, 2010) (Electronics & Communication Engineering)

Class XII from ESS ESS CONVENT SCHOOL, AGRA affiliated to C

B.E(2006; B.S.E; C.B.S.E, 2010) (Electronics & Communication Engineering)

Class XII from ESS ESS CONVENT SCHOOL, AGRA affiliated to C

B.E, Electronics And Communication

Engineering

Intermediate, Pcm

Education record