Pramesh Saini Email and Phone Number

- Utilise expertise in: - Customer service and relationship building - Handling customer queries and resolving issues - Processing cash handling transactions at the counter - Managing transactions at the cash desk - Fulfilling cheque book requests - Assisting with fixed deposit (FD) related services - Supporting mobile banking and net banking services - Facilitating digital onboarding for customers - Handling credit card related inquiries and services - Processing RTGS (Real-Time Gross Settlement) and NEFT (National Electronic Fund Transfer) transactions - Managing routing payments and related services - Preparing and reviewing branch reports and ad-hoc reports - Cross-selling banking products and services while resolving customer issues - Providing account-related services, including dormancy removal and inactive account resolution - Guiding customers on reasons for account inactivity and ways to reactivate - Effective lobby management, understanding customer concerns, and addressing them promptly -Cash handling and management - Mail drafting and correspondence - Exception handling and resolution - Email writing and communication- Seek opportunities to: - Improve process efficiency and productivity - Develop and lead high-performing teams - Enhance customer experience and satisfaction - Drive innovation and digital transformation in banking

Job Title: HR AssistantAs an HR Assistant, I support the Human Resources department in various administrative tasks, ensuring efficient and effective management of organizational processes. My key responsibilities include:*Recruitment:*- Managing job postings and advertisements- Sourcing and screening candidates- Coordinating interviews and selection processes- Extending job offers and ensuring smooth onboarding*Payroll:*- Processing salary payments and ensuring timely disbursement- Managing payroll taxes, benefits, and deductions- Maintaining accurate payroll records and reports*Onboarding Process:*- Coordinating new hire orientation and induction programs- Ensuring completion of necessary paperwork and documentation- Facilitating introductions and training sessions*Accounting:*- Assisting in financial transactions and record-keeping- Maintaining accurate and up-to-date financial records- Supporting budgeting and forecasting processes*Additional Responsibilities:*- Providing administrative support to the HR team- Maintaining confidentiality and handling sensitive information- Ensuring compliance with organizational policies and procedures