Pramit Gupta Email & Phone Number

Kolkata, Wb, In

Kolkata, West Bengal, India

Kolkata, West Bengal, India

Train and conduct Train the Trainer.Understand the emotional perspective of training.Sales perspective understanding added with training.Deliver training sessions and support on-the-job training.Train in-person and online.Logistical Arrangement for material in collaboration with the expansion/transition team.Content development supportDeliver behavioral training contentTraining Need IdentificationUnderstanding data in hand and action needed, with or without guidanceCoaching attitudeBuild on Sales Team Training Lifecycle.Training Need AnalysisMonitor, manage the quality of training delivery & training effectivenessSupport cross skill

Kolkata Area, India

Training Delivery - * CEC training on the modules provided by me.* Updating oneself with knowledge of new releases, features, processes, and new training modules.* (Where applicable) Delivery of additional training programs as defined by the Regional Training Manager.* Stores & Go training (when these business lines are made available).* 70% of DEs falling under the CEC bucket to be trained. * Increase in the earnings of CEC trained DEs to the Hub average earning limit.* Improve CEC trained DEs retention by 10%.* Deliver product training for FM, CECs & DEs.* 100% of assigned Stores & Go DEs to be trained.* Real-time Attendance capturing & publishing for CEC, Stores & Go training.* 95 % Compliance towards SBT (Stores & Go trained DEs only). TNA & Content Development - * Perform Zone & City level TNA & TNI.* Identify training needs & develop content based on TNA - Food DEs.* Capture situation & develop content for stores (10 Per quarter).* One metric improvement story per hub to be published per month.Reports and Training MIS - * MIS Reporting & Analysis* Realtime attendance capturing for CEC, Stores & Go training * Publish weekly reports on training & metric progression * Prepare & publish monthly newsletters on previous month highlights & achievements.Stakeholder Management - * Collaboration with Field Ops team members associated with respective Cities.* Communication cadence to be set with the S&O Managers.* Responsible for the attrition of the CECs.* Peer feedback ratings.Capability Building - * TTT for CECs.* 2 Certification programs per year for self.* Improve faclitation skills of the CECs by conducting TTT (1 Per quarter).

Kolkata, West Bengal, India

identify training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources department Design and expand training and development programmes based on the needs of the organisation and the individual work in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board level. Consider the costs of planned programmes and keep within budgets as assessing the return on investment of any training or development programme is becoming increasingly importantDevelop effective induction programmes conduct appraisals devise individual learning plans produce training materials for in-house coursesManage the delivery of training and development programmes and, in a more senior role, devise a training strategy for the organisationmonitor and review the progress of trainees through questionnaires and discussions with managersensure that statutory training requirements are metevaluate training and development programmesamend and revise programmes as necessary, in order to adapt to changes occurring in the work environmenthelp line managers and trainers solve specific training problems, either on a one-to-one basis or in groupskeep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courseshave an understanding of e-learning techniques, and where relevant, be involved in the creation and/or delivery of e-learning packagesresearch new technologies and methodologies in workplace learning and present this research.

Kolkata, West Bengal, India

identify training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources department Design and expand training and development programmes based on the needs of the organisation and the individual work in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board level. Consider the costs of planned programmes and keep within budgets as assessing the return on investment of any training or development programme is becoming increasingly importantDevelop effective induction programmes conduct appraisals devise individual learning plans produce training materials for in-house coursesManage the delivery of training and development programmes and, in a more senior role, devise a training strategy for the organisationmonitor and review the progress of trainees through questionnaires and discussions with managersensure that statutory training requirements are metevaluate training and development programmesamend and revise programmes as necessary, in order to adapt to changes occurring in the work environmenthelp line managers and trainers solve specific training problems, either on a one-to-one basis or in groupskeep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courseshave an understanding of e-learning techniques, and where relevant, be involved in the creation and/or delivery of e-learning packagesresearch new technologies and methodologies in workplace learning and present this research.

Kolkata Area, India

Position Description:This dynamic role will be responsible for managing and executing the training, development and deploymentof training and development programs as well as the technical onboarding of all entry- level new employeesin an employee-centric learning environment that is alive with energy. The successful candidate will be a charismatic individual with a passion for making a difference and influencing change. A strong affinity for building relationships and understanding the importance of strong customer service is essential. This position involves interaction and collaboration with sales, operations, and human resources.Responsibilities include:Trainingo Lead the development, implementation, management and ongoing operations of transportation operations training initiatives.o Assess the on-going training requirements and needs of the organization.o Refine the training strategy and design training programs leveraging a consistent methodology, best practices and a common set of tools.o Develop all or portions of the operations training curriculum ensuring that sound instructional design principles are applied.o Develop the training plan and training schedule. Assess the training logistics requirements and resource, requirements.o Develop key metrics to measure the effectiveness of training.

Kolkata Area, India

• Maintain all kind of Transaction MIS.• Help Customers to open Bank Account for Investment.• Resolve all small & big quarries of our Financial Advisors.• Co-ordinate with our team to for faster process.• Co-ordinate with all AMC for smooth transaction and fast possible process.

Kolkata Area, India

• Maintaining all kinds of business MIS data for the entire east zone.• Preparing different MIS report as per requirement.• Following up with all the branch manager of their requirement & needs.• Prepare agents & dealers code creation documents.• Preparing presentation monthly target meeting.• Also take care of the Admin Dept. As per requirement.

Kolkata

Maintaining high standard for resolution of service request and complaints within the standard time lines for the Branch.• Call up Clients for loan approval quarries.• Maintain Sales MIS Report.• Attend Sales Call Sometime.• Attend the customer pay visit in the office & took sales lead from them for the sales team.

Kolkata Area, India

• Handling Front office works including time stamping.• Handling Back Office works sending SOA to investor’s address, sending cheque bounce intimation to investors, sending intimation regarding DC reject & etc.• Taking care of the entire KYC department.• Maintaining after cut-off financial transaction MIS Report. • Maintaining high standard for resolution of service request and complaints within the standard time lines for the Branch.• Timely and accurate mutual fund’s transaction punching and reporting: both financial and non-financial.• Maintaining high efficiency levels.• Coordination with branches/ZM for MIS purposes and seamless implementation on new processes.• Collate for feedback, suggestions from Colleagues and ensure resolution of issues within TAT.

Kolkata Area, India

• Handling all Front Office & Back Office Operations Work.• Visiting Clients directly on Urgent/Special Requirement.• Maintaining all office back end job.• Maintaining & Update Client & Candidates Data. (Through Microsoft Excel).

Kolkata Area, India

• Attending to Customer Queries, Registering Complains & Solving the Same• Providing information of the Newly Launched Products & Schemes.• Worked in Outbound Process, informing about the bills and Problem Resolution• Training new joinee , Selling various products on call(whenever needed)• Sometimes Managing Floor• Handling all Front Office & Back Office Operations Work.• Visiting Clients directly on Urgent/Special Requirement.

Master Of Business Administration - Mba, Human Resources Development, 7.2

Bachelor In Media Science, Mass Communication/Media Studies, 6.5

Activities and Societies: Doing theatre play and documentary film shooting......