Pramit Parikh Email & Phone Number

Melbourne, Victoria, Australia

• eClinicalWorks is a US based Healthcare IT company, providing the technology solutions to hospitals and clinics for Electronic Medical Records (EMR).
• Working on new compliance product and existing automation projects.
• Involved in all project phases like Discovery, Grooming/Planning, Development, Review as a part of Agile rituals including retrospective and showcase.
• Documenting functional and Technical implementation of features.
• Responsible for continuous improvement, production support along with enhancement and building new features.
• Writing Unit tests and innovating cloud deployment solutions.

Ahmedabad, Gujarat, India

• Working on EMR products for doctors and patients.
• Involved in all project phases like Discovery, Grooming/Planning, Development, Review as a part of Agile including retrospective and showcase.
• Translates business and product requirements into technical requirements, models, and software architecture.
• Mentoring and assisting new developers to be independent and getting familiar with architecture and cloud environment.
• Collaborated and aligned with fellow Development Managers to ensure continued pursuit of cutting-edge engineering, strategies and techniques.
• Writing Unit tests in Junit and Mockito.

Ahmedabad Area, India

• Working on internal CRM software for eLearning and online quiz module.
• Integrating with the external client systems for data flows (Service Now, Citrix).
• Involved in all project phases like Discovery, Grooming/Planning, Development, Review as a part of Agile including retrospective and showcase.
• Define rules, perform inspection of quality, analysis of code, detect bugs and define coding standards with maximum coverage using test cases.
• Collaborated with other functional teams including Product Management, Architecture, System Analysis and QA.
• Writing Unit tests in JUnit.

Ahmedabad Area, India

• Mentoring and Managing team of 9 network support engineers.
• Worked with the server team and database team in case any component/application is affecting the network or any global outage.
• Involved in client communication for the technical aspects of the applications.
• Identified and assisted in improving Network Infrastructure tools/services with automation and process enhancements.
• Implemented new technology and worked with management for the approvals. Worked with Akamai CDN technology and performed pilot with few practices to overcome midstream issues.
• Maintained and troubleshooted live production network services in the event of outage, performance, or functionality issue.

Ahmedabad Area, India

• Managed call flow and responded to technical support needs of customers.
• Consulted and developed relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction.
• Mentoring and Managing team of 12 support engineers.
• Worked on analyzing the kind of technical issues clients are facing and worked with developers to fix them from the root.
• Communicating and coordinating with all the internal and external stakeholders including the customer.
• Coordinating and conducting training for new joiners and other team members.

Ahmedabad Area, India