To assist in the development of new treatments and servicesTo assist research and development of new productsTo conduct on-going spa training of employee within the department, ensuring that the standards and methods of service and treatment are maintainedTo identify training needs and plan training programs.To assist in the product knowledge training of guest relations executive on the service, treatments and retail products, ensuring that the standards are maintainedTo conduct all pre-opening training of employee, ensuring that the treatment and service standards To evaluate the training programme and manuals to suggested improvementsReview all task training session and suggest improvementsEnsure that all participants have completed an end of course test and the information has been sent to spa director

Lead and motivate employees to a level of service that exceeds all guests expectations by facilitating team work and ensuring all treatments are performed in a consistent manner and in time allocatedPerform professional services according to standards with attention to detail and in a prompt timely manner.Advise guests of spa service programs, treatments and products available at the spa.Assist in promoting spa & body care products to guests and offer full product knowledge.To request, collect stock and supplies in accordance with minimum stock levels.Ensure all treatment rooms are fully set up before beginning a treatment according to standards and procedures.To ensure the cleanliness of the spa and all treatment rooms.To ensure all equipment is well maintained and in safe condition.Communicate through appropriate guest cards any guest related matters, products or equipment needs, technical service requests, etc.Assist in keeping accurate written records of treatments and products used in view of repeat guests.To organize training in liaison with the Assistance Spa Manager.Participate in on-going training, with assistance from your designated trainer and continue to study your skill.

To report for duty punctually wearing the correct uniform and nametag and follow good hygiene habits at all times To replenish all necessary items in male/female spa promptly.Perform professional services according to standards with attention to detail and in a prompt timely manner.Advise guests of spa service programs, treatments and products available at the spa.Assist in promoting spa & body care products to guests and offer full product knowledge.To request, collect stock and supplies in accordance with minimum stock levels.Ensure all treatment rooms are fully set up before beginning a treatment according to standards and procedures.Communicate through appropriate guest cards any guest related matters, products or equipment needs, technical service requests, etc.Assist in keeping accurate written records of treatments and products used in view of repeat guests.Participate in on-going training, with assistance from your designated trainer and continue to study your skill.

Perform professional services according to standards with attention to detail and in a prompt timely manner.Advise guests of spa service programs, treatments and products available at the spa.Assist in promoting spa & body care products to guests and offer full product knowledge.To request, collect stock and supplies in accordance with minimum stock levels.Ensure all treatment rooms are fully set up before beginning a treatment according to standards and procedures.Communicate through appropriate guest cards any guest related matters, products or equipment needs, technical service requests, etc.Assist in keeping accurate written records of treatments and products used in view of repeat guests.Participate in on-going training, with assistance from your designated trainer and continue to study your skill.To report for duty punctually wearing the correct uniform and nametag and follow good hygiene habits at all times.