A 8 plus years Techno Functional Senior Quality professional with experience in the field of Functional Consulting, QA Testing, Configuration and Services Support with excellent interpersonal skills and organizational skills.Personal Abilities are:Effective communication, presentation and training skills.Attention to detail, result oriented and customer centric.Both a Individual contributor and responsible for team work.Technical Skills include: Software Testing, Functional Testing, Manual Testing, UAT Testing, Mobile App Testing, Web Application Testing, Product Implementation/Support, Test-Cases, Test Scenarios, Postman API Knowledge with Rest Services, SQL and MySQL Database, C Programming Knowledge with knowledge in HTML, CSS/JavaScript, Knowledge in Python and Selenium, Agile/Waterfall Methodologies, Bug Tracking, Defect Management, Jira ,Testlink, Bugzilla, Zephyr Scale, Zephyr Squad, GIT, Reporting.Ticketing tools experience and knowledge on Jira, HPSM, ServiceNow, SapphireIMS, SummitAI.Experienced and having knowledge in ITIL, IT Service Management. Functional Requirement Gathering.Work Experience include QA testing and configuration of On-Cloud and On-Premise Service Management applications such as WEnergy Upstream Cost and Revenue, WEnergy Division Order and Owner Transfer, SapphireIMS Service Management Suite , SapphireIMS Asset Management, SummitAI Service Management Suite, SummitAI Asset Management, SummitAI Gamification, Payroll Management System, Visitor Management Systems, Fippon Tracking Application.
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Senior EngineerW Energy Sep 2022 - Jun 2024 -
Product EngineerSymphonyai Apr 2021 - Jul 2022 -
Technical ConsultantSapphireims May 2019 - Mar 2021Bengaluru, Karnataka, IndiaResponsibilities include:-Functional Requirement Analysis, Data Gathering, Test Case Execution, Test Report Management, UAT Testing, Implementation and UAT Environment Setup. Defect Tracking and Test Closure Sign-Off.-Design and implement the application and workflows as per BAU requirements on UAT/POC setup and take sign off from clients.-Technical Documentation and Reporting.-Act as a bridge between the clients/pre-sales and development team to ensure effective implementation and support to validate tools requirements based on agreed processes. -
Support SpecialistSapphireims Dec 2017 - Apr 2019-Responsible for Service Management implementation with flexible work-flow engine and centralized service delivery management.-Act as point-of-contact for enterprise/MSP clients of SapphireIMS.-Support to validate ITSM/SapphireIMS tools requirements based on agreed processes.-Carrying out standard, complex and integrated software modifications.-Managing Software license tracking and management.-Analyze the logs at various levels to determine the severity/scope of the issues.-Reporting bugs and creating enhancement requests for the respective teams.-Analyze/ fix defects & various bugs in the product and test the features for various test cases.-Familiarity with developer and IT tools and web services. Knowledge of database structure with knowledge of writing basic database queries.-Escalate cases to other internal teams and/or escalation engineers with appropriate documentations.-Document technical references and maintain repository of various defect fixes and enhancements.-Involved in integration of other software solutions such as HRMS systems at various requirement levels. -
Technical Support SpecialistDxc Technology Jun 2015 - Jul 2017Bengaluru, Karnataka, IndiaRoles and Responsibilities:-Handle Client issues.-Remote Support and Remote Monitoring.-Service Request Management and Incident Resolution and Escalation.-Knowledge Management.-IT Operations Support, Active Directory User Management, Microsoft Exchange. -
Software TraineeThe Peoples Choice Jul 2014 - Jun 2015
Pramod Datta S Education Details
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Bachelor Of Engineering - Be
Frequently Asked Questions about Pramod Datta S
What is Pramod Datta S's role at the current company?
Pramod Datta S's current role is Senior Engineer at WEnergy Software(Seven Lakes Technologies Pvt Ltd).
What schools did Pramod Datta S attend?
Pramod Datta S attended Visvesvaraya Technological University.
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