Pramod Kumar Email & Phone Number

Vancouver, British Columbia, Canada

Conduct tutoring sessions with fellow students. Involving one-on-one tutoring or leading small group sessions▪ Evaluate the needs of each student, identify areas where the student needs improvement, and createindividualized study plans.▪ Help students understand assignments, clarify instructions, and provide guidance on how to complete tasks.▪ Review course material with students, including lecture notes, textbooks, and other course materials.▪ Assist students in… Show more Conduct tutoring sessions with fellow students. Involving one-on-one tutoring or leading small group sessions▪ Evaluate the needs of each student, identify areas where the student needs improvement, and createindividualized study plans.▪ Help students understand assignments, clarify instructions, and provide guidance on how to complete tasks.▪ Review course material with students, including lecture notes, textbooks, and other course materials.▪ Assist students in developing study skills, time management techniques, and other academic support strategies tohelp them succeed in their classes.▪ Maintaining accurate records of tutoring sessions, including attendance, student progress, and feedback▪ Attend training sessions to learn new techniques and strategies for helping students and stay up-to-date onuniversity policies and procedures.▪ Communicate with professors to understand course requirements and assignments and provide student progressfeedback.▪ Participate in outreach activities, such as campus events or presentations, to promote the tutoring program andencourage other students to seek help. Show less

Burnaby, British Columbia, Canada

Vancouver, British Columbia, Canada

I serve as the primary point of contact for all retail and E-Commerce-related inquiries and updates. I am in charge of managing and supervising all communications, updates, product supply, and ice cream delivery, as well as problem resolution.

Vancouver, British Columbia, Canada

Pick orders: verified the accuracy of each order and processed it promptly. This involved entering order information into the company's system, checking inventory levels, and ensuring the customer's payment was processed correctly. Packing and shipping: Once an order had been processed, I was responsible for packing and preparing the items for shipment. This involved selecting the appropriate packaging materials, printing shipping labels, and coordinating with the company's shipping… Show more Pick orders: verified the accuracy of each order and processed it promptly. This involved entering order information into the company's system, checking inventory levels, and ensuring the customer's payment was processed correctly. Packing and shipping: Once an order had been processed, I was responsible for packing and preparing the items for shipment. This involved selecting the appropriate packaging materials, printing shipping labels, and coordinating with the company's shipping carriers. Identifying opportunities for process improvements: As an eCommerce Order Processor, I identified areas where the order processing and fulfillment process could be improved. This involved streamlining processes, reducing errors, and faster processes. Show less

Al Rigga, Dubai, United Arab Emirates

Developing personalized fitness and nutrition plans for clients: created customized workout and nutrition plans for each client based on their goals, fitness level, and health conditions. This could involve conducting fitness assessments, tracking progress, and modifying plans as needed to help clients achieve their desired results.Conducting one-on-one personal training sessions: Work with clients one-on-one to guide them through workouts, provide feedback on form and technique, and… Show more Developing personalized fitness and nutrition plans for clients: created customized workout and nutrition plans for each client based on their goals, fitness level, and health conditions. This could involve conducting fitness assessments, tracking progress, and modifying plans as needed to help clients achieve their desired results.Conducting one-on-one personal training sessions: Work with clients one-on-one to guide them through workouts, provide feedback on form and technique, and motivate them to push themselves. You can use various training methods, including strength training, cardio, and flexibility exercises, to help clients achieve their fitness goals.Leading group fitness classes: Use expertise to teach group fitness classes, such as yoga, Pilates, or boot camp-style workouts. This could involve creating lesson plans, leading warm-up and cool-down routines, and providing modifications and adjustments for different fitness levels.Providing nutritional guidance and support: Offer advice on healthy eating habits, portion control, and meal planning to help clients improve their overall nutrition and reach their fitness goals. This could include creating sample meal plans, recommending supplements, and providing ongoing support and encouragement.Staying up-to-date on industry trends and best practices: Stay informed on the latest trends, research, and techniques in the industry. This could involve attending exhibitions, reading industry publications, and networking with other fitness professionals to stay ahead of the curve and offer the best possible services to your clients.Building relationships with clients and fostering a supportive environment: Create a welcoming and supportive atmosphere for clients, building relationships with them and encouraging them to achieve their fitness goals. This could involve regular check-ins, celebrating milestones, and providing ongoing encouragement and support throughout their fitness journey. Show less

Dubai

As an Account Manager I had the following responsibilities:1. Building and maintaining strong relationships with clients: I had to maintain regular communication with clients to understand their needs and concerns, as well as presenting solutions to address those needs.2. Developing account strategies: I was responsible for developing strategies to grow and expand the company accounts, including identifying new business opportunities and recommending appropriate solutions.3… Show more As an Account Manager I had the following responsibilities:1. Building and maintaining strong relationships with clients: I had to maintain regular communication with clients to understand their needs and concerns, as well as presenting solutions to address those needs.2. Developing account strategies: I was responsible for developing strategies to grow and expand the company accounts, including identifying new business opportunities and recommending appropriate solutions.3. Achieving revenue targets: I was responsible for meeting or exceeding revenue targets for the company accounts, which involves creating and managing budgets, forecasting sales, and identifying opportunities for growth.4. Coordinating with internal teams: I had work closely with other departments, including customer support, product development, and marketing, to ensure that clients receive the best possible service.5. Negotiating contracts: I was responsible for negotiating and finalizing contracts with clients, ensuring that both parties are satisfied with the terms.6. Providing exceptional customer service: since I was the primary point of contact for clients, and had to be responsive to their needs and provide excellent customer service.7. Conducting market research: I had to stay up-to-date with industry trends, competitors, and market conditions in order to make informed decisions and provide valuable insights to my clients.8. Maintaining accurate records: I was tasked to maintain accurate records of client interactions, sales activities, and other relevant information in order to provide regular reports to my managers and to ensure that all client information was up-to-date.Overall, my key responsibility was to build and maintain strong relationships with clients and to ensure that their needs are being met while achieving revenue targets and maintaining client satisfaction. Show less

Al Muraqqabat, Dubai, United Arab Emirates

Telesales, Customer Service and bank product sales Inform the customers about the credit Card benefits and offer them add-on facilities. Update Customer details like their company change, reg. Mobile no., P.O. Box no. Contact the customers if they have any requirements to increase their credit limit & card upgrade; check with them if they recently had a salary increment and company change; collect necessary documents and send them to the credit department for… Show more Telesales, Customer Service and bank product sales Inform the customers about the credit Card benefits and offer them add-on facilities. Update Customer details like their company change, reg. Mobile no., P.O. Box no. Contact the customers if they have any requirements to increase their credit limit & card upgrade; check with them if they recently had a salary increment and company change; collect necessary documents and send them to the credit department for approval.Loan on credit card/ Balance transfer; assist the customers with a loan on a credit card and provide them with the best rate that could be provided to them; follow up with the customers to inform them of the transfer of funds, tenure, fees, and the cancellation procedure. Utility bill payments; Inform customers about the facilities the bank provides to organize their expenses and send automatic utility bill payments.Workshop; I have attended seminars and training on providing exceptional customer serviceCustomer service: Assist customers with bank queries and connect them with the concerned department. Assist the walk-in customer to the branch and connect them to the concerned team.I was tasked to work in a team and coordinate well to achieve the goals assigned.Insurance & retention: check with customers about why they want to cancel the insurance, guide them about the details, and offer to keep it.Sale of bank insurance policies to customers.Handel customer queries on insurance products and assists them if they require further guidance whenever required.Personal Loan top-up: contact the existing personal loan customers, inform them about the current loan details, and check if they need to top up their loan; guide them on the procedure and collect the necessary documents as per bank policy. Helped the customers have more excellent knowledge about bank products, guided them with their queries, and maintained high-quality assistance for the customers to be convenient. Show less

Dubai, United Arab Emirates

Interviews

Master Of Business Administration - Mba, Business Administration And Management, General

I learned a broad range of business-related topics, including: Accounting and Financial Management: how to read financial statements.

Bachelor Of Business Administration (B.B.A.), Accounting And Finance

High School Diploma, Business/Commerce, General, A

Seconday Education

Master Of Business Administration - Mba, Finance And Marketing, A