Pramod Kumar Behera Email & Phone Number

India

Stake holder management, issue resolution & escalation handling:- Coordinate with the onshore team managers and plan the day-to-day business operations, ensuring everything flows smoothly and efficiently.- Project optimization through Agile way, implement "9" project automation which help save lots of time and business benefit to end customer. - Taking daily calls and weekly call with onshore client discussing challenges and highlights. -Maintain smooth pipeline so that stocks can’t be aged and ensure product can deliver on right time to the end customer,- Collaborate with business resources and business analysts to design and implement solutions in areas including but not limited to statistical forecasting, sales planning, supply and demand balancing, forecast consumption, deployment, and distribution requirements planningReporting: - - Preparing governance deck weekly basis and share with onshore clients. - Maintaining scorecard and discussing the same with stakeholders.- Preparing and maintaining weekly/Monthly dashboard and MIS report to drive client governance reporting.Quality, Process Improvement & Daily Team Management: - - Overseeing the global MTA, MTF and MTO production support team focused on Demand Planning maintenance and monitoring production support. - Streamlining the end-to-end process. Random QC & Feedback - Quality checks for substrate orders creation as per the requested Intervention Point. - Working on Forecast schedules and amending against demand already invoiced before uploading in the MRP system. - Considering Lead times, validating the MRP demand as per the production window availability for (MTA) customers. - Leading 11 team members of Supply Chain Transform before Go Live from BAU to new integrated system in SAP platform. - Developing Business scenarios for User Acceptance Testing for MRP areas.

Kolkatta

Working on Steel industry (Tata Steel Europe) - Hands-on experience in business transformation, process migration and reengineering, process improvement & implementing best practices across processes Establish process KPIs to manage performance, and other measurable metrics for performance evaluation of the team.- Taking care of Quotation- Sales order creation & amendment- Create delivery with pick and PGI in SAP ERP.- Track till Order fulfillment - Concessions/Discount process- Stranded stock reporting with both offshore and Onshore.- Maintain Smooth pipeline so that stock can’t get Overfilled or under filled.- Monitor movement of goods from slab to finished products.- Monitoring entire pipeline for MTO, MTA & MTF strategies.- Managing demand supply of stock keeping units based on design average and schedule agreement.- Develops and executes work plans to accomplish a given scope of work.- Build close working relationships with customer to maintain and improve dispatch performance and efficiency- Look into capacity planning and production planning.- Monitoring the orders and aged inventory daily basis which help reduce the inventory cost.- Order amendment for different fulfillment strategies bases on customer requirement.- Check order chain status and stock transfer order.- Nominating stock in SAP so that customer can buy goods via “E-Sure screen sales” web portal.- Managing mode of transfer system depending on the demand and commodity for smooth delivery of goods.- Delivery creation for road, rail and vessel transfer as per customer priority.-Purchase requisition and purchase Oder conversion.- 2-way match and 3 way match process for invoice received from supplier for payment of goods and services.- Focusing stock levels and tracking and stock managing customer issues and reviewing best practices data analyzing.- Collaborate with other departments for customer sales, order management, accounting or shipping & consigning.

Kolkata, West Bengal, India

Working in FUTURZ Staffing Solutions as Business Associate on deputation with client Tata consultancy Services, (TCS)

Visakhapatnam, Andhra Pradesh, India

-Handling Escalation call for Domestics customers,-Taking ownership for effectively solving customer issues, complaints and inquiries,-Identifying customers’ needs, clarify information, research every issue and providing solutions -Managing large amounts of inbound and outbound calls in a timely manner.-Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives-Audit the call as a part of Asst -Auditor.

Bachelor Of Arts - Ba, History

Bachelor'S Degree, English Language And Literature/Letters, A

Oriya, A