Pramod Ramamurthy Email & Phone Number

Bengaluru, Karnataka, India

Leading a dynamic team in enhancing operational efficiency and customer experiences for utilizing a diverse skill set in Python, Excel, SQL, Pandas, Numpy, Tableau, Git, and more. Contributed to improved processes, automation, data analysis, and application reliability, while mentoring new team members.Created impactful visualizations using Tableau to analyze data requirements for both internal and external stakeholders.Demonstrated strong query proficiency in SQL, Excel, and advanced Excel techniques, enabling effective data analysis and reporting.Automated processes using Python libraries such as Pandas and Numpy, effectively reducing manual intervention and minimizing errors.Leveraged in-depth knowledge of Insight customer-facing tools to drive process improvements and optimize user experiences.Played a crucial role in supporting business decisions through hypothesis formulation, data analysis, and key insights documentation.Leveraged substantial experience in manufacturing processes and operations across factories in India and China to inform strategic initiatives.Collaborated closely with engineering teams to design, develop, and maintain large-scale distributed systems, ensuring optimal performance.Managed source code version control systems (GIT-based) and associated tools, enhancing team collaboration and code management.Monitored system health using tools like Tableau, Grafana, and Pivot Charts, ensuring service availability, latency, and overall performance.Collaborated across global teams to drive process changes, streamline workflows, and improve overall efficiency.Provided enhancements to application code, offering valuable recommendations to the development team to streamline operational processes.Successfully responded to and resolved technical emergencies, performing troubleshooting analysis and implementing effective fixes.

Bengaluru, Karnataka, India

Served as a key contributor in client engagement with Goldman Sachs, utilizing skills in Linux, SQL, Hive, Kafka, Ansible, and more to ensure robust application management, incident resolution, and support for various products.

Bengaluru, Karnataka, India

Played a crucial role in supporting Apple Inc's operations, excelling in Linux application support, scripting, system optimization, and problem resolution. Delivered innovative solutions to automate tasks and improve operational efficiency.Leveraged Python programming to enhance customer experiences and reduce manual efforts, utilizing libraries such as Pandas and Numpy for automation.Created insightful visualizations using Tableau for data analysis and informed decision-making for both internal and external stakeholders.Proficient in SQL, Excel, and advanced Excel techniques, facilitating data gathering, preprocessing, validation, and pivot chart creation.Managed large-scale distributed systems, collaborating with engineering teams and utilizing Git-based version control systems.Played a pivotal role in monitoring system health and availability through tools like Tableau, Grafana, and Pivot Charts.Led efforts in driving process changes, optimizing workflows, and ensuring application operationalization.Expertise in analyzing data, formulating hypotheses, and presenting key insights to support business decisions.p

Bengaluru, Karnataka, India

Started as a Junior Support Engineer and rapidly progressed, mastering Unix, Shell scripting, HTML, and CSS, and making significant contributions to system monitoring, support, and documentation.Expertise in analyzing data, formulating hypotheses, and presenting key insights to support business decisions.Mentored and guided new hires to foster their growth and development within the organization.Contributed to capacity planning, root cause analysis, and post-mortem reporting for critical incidents.Demonstrated proficiency in Linux, Hive, Kafka, Ansible, and other technologies for application support and system enhancement.Successfully participated in stress tests and capacity assessments, ensuring system resilience and performance.Skillfully developed technical documentation and operational procedures to guide support teams.