Leading a team of 8 employees and 350+ outsourced resources at TCS Ltd.Lead Operational expert for all Cash products and initiatives across Payments, Receivables, Funds Transfer, Account Services and Commercial Cards.Customizing solutions and delivering superior customer service for corporate clients.Complete know how of 3rd party governance, new product and client implementations and managing 3rd party teams including supporting regional and global partners.Key SME for driving Robotics Solutions in Operations.

Key member of the team which built the governance model for Cash and Trade Operations to manage the divestiture of eServe Ltd to TCS Ltd (outsourced to 650+ resources).Key member of the team which had a direct engagement with various stakeholders locally in India and regionally in the area of vendor management, Compliance, Continuity of Business, Risk and Control and Audit.Key member of the team which were able to successfully partner with Product, business and 3rd party stake holders for existing and new product designing, implementation and BAU management in a highly controlled environment.Key SME for Account Services, Payments and Receivables products supporting design and implementation of sustainable governance and risk management processes.