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Pramod Shetty Email & Phone Number

Experienced Senior Technical Support Specialist @ Muscat Electronics LLC at Muscat Electronics LLC

Location: Muscat, Masqaţ, Oman 3 work roles

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✓ Verified July 2026 2 data sources Profile completeness 71%

Current company

Muscat Electronics LLC

Role

Experienced Senior Technical Support Specialist @ Muscat Electronics LLC

Location

Muscat, Masqaţ, Oman

Company size

111 employees

Who is Pramod Shetty? Overview

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Quick answer

Pramod Shetty is listed as Experienced Senior Technical Support Specialist @ Muscat Electronics LLC at Muscat Electronics LLC, a with 111 employees, based in Muscat, Masqaţ, Oman. AeroLeads shows a matched LinkedIn profile for Pramod Shetty.

Pramod Shetty previously worked as Senior Technical Support Specialist at Muscat Electronics Llc and Technical Support Specialist at Copy Cat Group.

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Email format at Muscat Electronics LLC

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Muscat Electronics LLC

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Profile bio

About Pramod Shetty

I have been working as a Senior Technical Support Specialist at Muscat Electronics LLC for over a year and a half, where I apply my 10+ years of experience and expertise in print solutions and software to provide high-quality service and support to our customers. Muscat Electronics is a leading provider of office and production printers, software, and solutions in the region, and I am proud to be part of its team.My core competencies include installation, configuration, troubleshooting, and training of various products and brands, such as Ricoh, Samsung, Brother, and Riso. I also work with a team of engineers, providing them with technical guidance, feedback, and training. Additionally, I handle customer escalations and queries, resolving them in a timely and professional manner. Some of my achievements include successfully installing and configuring multiple Ricoh production printers for a large contract, troubleshooting and resolving complex issues with Samsung LFDs, and conducting regular training sessions for engineers on Ricoh MFD and solutions. Through these experiences, I have demonstrated my skills in teamwork, customer service, team leadership, and communication. My mission is to ensure customer satisfaction and loyalty by delivering reliable and efficient solutions for their printing needs.

Current workplace

Pramod Shetty's current company

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Muscat Electronics Llc

Experienced Senior Technical Support Specialist @ Muscat Electronics LLC

oman

Website

muscatelectronics.com

Employees

111

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Company profile

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3 roles

Pramod Shetty work experience

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Senior Technical Support Specialist

Current

Muscat Electronics Llc

Muscat, Masqaţ, Oman

*Ricoh Production Printers*Ricoh Office printers*Print Management SoftwareMYQ, Streamline NX, Equitrac, Paper Cut* Sharp Office printers

Mar 2022 - Present

Technical Support Specialist

Copy Cat Group

Dar Es Salaam, Tanzania

• Installation, configuration, and troubleshooting of Color Production Printers, Mono production printers, Continuous Feed (CF) Machines, wide format, Multifunction Device, Color Printers, Color Multifunction Devices, and all ranges of MFD from 20 ppm to 135 ppm.• Handling team and customer escalations and queries, providing technical support to the team.• Providing technical support to Branch engineers in remote locations.• Supporting SAMSUNG, BROTHER, RISO, RICOH Products.• Conducting regular training for engineers on Ricoh MFD and Solutions.• Checking engineers' job sheets and spare requests on a daily basis.• Monitoring monthly PM.• Providing technical support for Samsung LFD (Large format Display) & MFD.• Providing technical support for HP Design jet printers, RISO Copy printers, RICOH MFD & Production printers.• Expertise in Print Management solutions like Equitrac Express, Safecom, Synch Thru Admin, usage tracker, color matching & color management.

Jun 2015 - Feb 2022

Senier Customer Engineer

Ricoh India Limited Sales & Service

Mumbai, Maharashtra, India

• Installation, configuration, and troubleshooting of Color Production Printers, Mono production printers, Continuous Feed(CF) Machines, wide format, Multifunction Device, Color Printers, Color Multifunction Devices, and all ranges of MFD from 20 ppm to 135 ppm.• Handling team and customer escalations and queries, providing technical support to the team.• Providing technical support to Dealer engineers in remote locations.• Second in charge after Regional Service Manager for the only print shop of Ricoh in India.• Handling all phases of the print center (Pre-printing, Printing & Post printing).• Responsible for achieving TAT (Turnaround Time) for 24X7 projects of Telecom & Power industry.• Handling major accounts of more than 22 lakh TDV.• Expertise in Solutions, color matching & color management.

Apr 2011 - May 2015

Team & coworkers

Colleagues at Muscat Electronics LLC

Other employees you can reach at muscatelectronics.com. View company contacts for 111 employees →

AA

Ahmed Al Maashri Colleague at Muscat Electronics LlcOman View → SH

Shabbir Haider Colleague at Muscat Electronics LlcOman View → SA

Saif Al-Aufi Colleague at Muscat Electronics LlcRussia, Russian Federation View → RR

Ramya Ramya Colleague at Muscat Electronics LlcOman View → MG

Manikandan. G Colleague at Muscat Electronics LlcItaly View → NS

Nikhil Selvaraj Colleague at Muscat Electronics LlcSohar, Al Batinah North Governorate, Oman View → JJ

Jinu Joy Colleague at Muscat Electronics LlcPathanamthitta, Kerala, India View → SP

Syed Pasha Colleague at Muscat Electronics LlcMuscat, Masqaţ, Oman View → VS

Varghese Samuel Colleague at Muscat Electronics LlcErnakulam, Kerala, India View → AJ

Anil John Colleague at Muscat Electronics LlcOman View →

FAQ

Frequently asked questions about Pramod Shetty

Quick answers generated from the profile data available on this page.

What company does Pramod Shetty work for?

Pramod Shetty works for Muscat Electronics LLC.

What is Pramod Shetty's role at Muscat Electronics LLC?

Pramod Shetty is listed as Experienced Senior Technical Support Specialist @ Muscat Electronics LLC at Muscat Electronics LLC.

Where is Pramod Shetty based?

Pramod Shetty is based in Muscat, Masqaţ, Oman while working with Muscat Electronics LLC.

What companies has Pramod Shetty worked for?

Pramod Shetty has worked for Muscat Electronics Llc, Copy Cat Group, and Ricoh India Limited Sales & Service.

Who are Pramod Shetty's colleagues at Muscat Electronics LLC?

Pramod Shetty's colleagues at Muscat Electronics LLC include Ahmed Al Maashri, Shabbir Haider, Saif Al-Aufi, Ramya Ramya, and Manikandan. G.

How can I contact Pramod Shetty?

You can use AeroLeads to view verified contact signals for Pramod Shetty at Muscat Electronics LLC, including work email, phone, and LinkedIn data when available.

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