Heading m4marry operations for Tamil Nadu, Andhra, Telangana & Karnataka.Budgeting & Provisioning with P&L deliverable.Planning Digital & Marketing strategies.Campaign & Data flow management.Vendor Management.

Head of Operations in United Arab Emirates & Rest of GCCManaged Kerala, MP, UP & Chhattisgarh, from 2011 to 2018, team including 6 area managers & 100+ team membersFormulate business strategy with others in the executive team for Brand DevelopmentEvaluate operational performance and suggest improvements within defined budgetMake strategy ensuring compliance with international laws.

Managing retail sales and operations for Kerala, Karnataka, Madhya Pradesh & Chhattisgarh Active 24 Keralamatrimony retail, 12 in Karnataka, 4 in MP & 2 in Chhattisgarh

Managing sales for business partner channel. Identifying & appointing new Business Partners.Conducting BOPS to prospective Business Partners.Training new Partners on new product enrolled.

Job Profile: Area Operations ManagerManaging sales and operations for South Kerala. Area of operations include Thiruvananthapuram, Kollam, Karunagappally, Mavelikkara, Pathanamthitta, Thiruvalla, Changanacherry, Kottayam & Alleppey Responsibilities:Identifying new catchments areas to set up stores.Managing all activities for the readiness of new store launch.Recruiting and arranging training for store man power.Raising PO and allocating stocks to the stores.Driving store man power towards achieving targets.Negotiating with vendors for new schemes.

Job Profile: Channel Sales ManagerManaging HNI sales activities in Kottayam cluster. Area of operations include five DSAs across Kottayam, Changanacherry, Alleppey, Mavelikara, & Kayamkulam.Responsibilities:-Driving the sales force towards achieving set goals.Provide regular need based training to sales force.Identifying, interviewing and recruiting new DSA.Job Profile: Collection Bucket ManagerManaging Receivable activities for the entire Kottayam cluster.Area of operations includes eight channels across Kottayam, Changanacherry, Alleppey, Mavelikara, Kayamkulam, Shertala, Kanjirappally & Kattappana.Responsibilities:-Shoot out daily receivable status location wise, Channel wise and Team wise performance.Identifying new receivable agencies and preparing agreements between the company and the agencies and releasing payouts for them.Bad debts re-work and data support for the End to End Channels.Portfolio and target allocations for the Receivable agencies.Training agencies staff on the latest plans and process, monthly updates.Job Profile: Credit verification and installationEnsuring credit verification and installation within the stipulated SLA. Responsibilities:Identifying new Credit verification and installation agencies and preparing agreements between the company and the agencies and releasing payouts for them.Ensuring credit limit to be fixed to all customers within the stipulated SLA.Audit on the feedback collected by the agencies.Training installation agencies on the new product and installation module.

Job Profile: Connect ManagerManaging end-to-end activity of the Connect.Responsibilities:Managing receivables of base allotted to Trivandrum.Ensuring customer satisfaction and query resolution in the ConnectConducting sales promotion activities in Connect.Promoting retention at the front end.Motivating and training Connect employees to achieve desired goals.