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Pramod Lamba Email & Phone Number
Partner
at
4i Airavat Ventures
1 work email found
@yahoo.co.in
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Partner
Location
Hyderabad, Telangana, India
Company size
Who is Pramod Lamba? Overview
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Quick answer
Pramod Lamba is listed as Partner at 4i Airavat Ventures, a company with 4 employees, based in Hyderabad, Telangana, India. AeroLeads shows a work email signal at yahoo.co.in and a matched LinkedIn profile for Pramod Lamba.
Pramod Lamba previously worked as Head of Sales-LV(debt) at Letsventure and Chief Customer Officer at Arthum. Pramod Lamba holds Diploma In Hotel Management, Hotel Management from Ihm, Chennai.
Company email context
Email format at 4i Airavat Ventures
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{first_initial}{last}@yahoo.co.in
76% confidence
AeroLeads found 1 current-domain work email signal for Pramod Lamba. Compare company email patterns before reaching out.
Profile bio
About Pramod Lamba
I am an accomplished professional delivering over 3 decades of career success in customer life cyclemanagement, business planning, operations management, negotiation and customer relationship managementacross Internet, Telecom, Broadcast Television and Hospitality. I’ve mastered the administration of devisingstrategies for improvement of NPS (net promoter score) and CSAT (customer satisfaction), or other customermetric.My dexterity lies in Customer Service management; Operations with experience in Customer Lifecycle Management,Customer Experience & Delight, and Call Centre Operations. Demonstrated excellence in spearheading businesstransformation initiatives and setting processes for delivering customer centric solutions with high businessimpact.Over the time, I have proved my excellence in streamlining the entire operations by automating the manualsystems, establishing SOPs, frameworks & standards and acquiring the right talent, motivating & guiding teamsin achieving goals, consistently tracking performance and ROIs. I’ve successfully formulated and implemented processes for improving timelines of service delivery andensuring better customer life cycle management Outstandingly front-led initiatives comprising re-engineering of business service processes; evolved deliveryprocess and influenced operational issues; delivered Lean Projects for security operations withconsiderable impactConnect with me at pramodkumarlamba@gmail.comTRAINING ATTENDED►Degree in French from Alliance Francaise, Paris►Attended training by Ron Kaufman on 'Uplifting Service'►Attended training at IIM -Ahmedabad on Customer Service- A different perspective►Nominated for a two months course on Leadership advantage for high performers conducted by PDI Ninth HouseCORE COMPETENCIES►Executive Leadership►Strategic Oversight►Customer Experience Insights & Analysis►Customer Service Excellence►Change Leadership►Customer Satisfaction►Net Promoter Score►FTR
Listed skills include Team Management, Management, Business Development, Leadership, and 36 others.
Current workplace
Pramod Lamba's current company
Company context helps verify the profile and gives searchers a useful next step.
4I Airavat Ventures
9 roles · 34 years
Pramod Lamba work experience
A career timeline built from the work history available for this profile.
Head Of Sales-Lv(Debt)
Current
Jan 2024 - Present
Chief Customer Officer
Arthum
Nov 2022 - Dec 2023
Chief Customer Experience Officer
Heading the Customer lifecycle Management; participating in the conceptualization andexecution of the customer experience strategy Aligning customer obsession priorities with long term vision and ensuring all strategicplans & initiatives are considered & prioritized through the lens of the customer Developing and implementing overall strategic business.
Mar 2021 - Oct 2022
Vice President Human Resources
Led Human Resources for Hyderabad business and Gujarat as a part of org widerestructuring Spearheaded strategy and execution of initiatives involving a gamut of HR functionsincluding Talent acquisition; Business partnering; Learning & Development; Employeeengagement & skill development and Employee health & safety Appreciated for a highly effective.
Apr 2019 - Apr 2020
Vice President Customer Service
Led various operations related to call centre, branches & non-voice modes; drovevarious customer engagement and loyalty initiatives Co-owned strategic churn control initiatives with Marketing; led 600 FTEs acrossvarious voice and non-voice queues Devised highly effective strategy to deliver customer uptime of 99.5 percent Achieved CSAT TOP 2 scores of.
Nov 2012 - Apr 2019
Regional Manager
Led customer care operations for South & East India, having a customer base of ~ 6million and ~ 3000 FTEs Headed field service delivery for AP and Telangana and owned all churn controlstrategies apart from Customer life cycle management Achieved answered level of 95% and call quality scores > 90% throughout the tenure Drove Churn Control & Upselling.
Jun 2006 - Oct 2012
Senior Manager-Customer Care
Managed Customer care operations, Showroom Management and enhanced theoverall customer experience through planned strategy rollouts Determined call center operational strategies by conducting needs assessments,performance reviews, capacity planning, and cost/benefit analyses Maintained and improved call center operations by monitoring system.
1996 - 2006
~10 yrs
Maitre De Hotel
1992 - 1996
~4 yrs
3 education records
Pramod Lamba education
Diploma In Hotel Management, Hotel Management
Ihm, Chennai
Education record
Rajendra Vidyalaya
Master Of Business Administration - Mba, Marketing/Marketing Management, General
FAQ
Frequently asked questions about Pramod Lamba
Quick answers generated from the profile data available on this page.
What company does Pramod Lamba work for?
Pramod Lamba works for 4i Airavat Ventures.
What is Pramod Lamba's role at 4i Airavat Ventures?
Pramod Lamba is listed as Partner at 4i Airavat Ventures.
What is Pramod Lamba's email address?
AeroLeads has found 1 work email signal at @yahoo.co.in for Pramod Lamba at 4i Airavat Ventures.
Where is Pramod Lamba based?
Pramod Lamba is based in Hyderabad, Telangana, India while working with 4i Airavat Ventures.
What companies has Pramod Lamba worked for?
Pramod Lamba has worked for 4I Airavat Ventures, Letsventure, Arthum, Valyu Ai, and Act Fibernet.
How can I contact Pramod Lamba?
You can use AeroLeads to view verified contact signals for Pramod Lamba at 4i Airavat Ventures, including work email, phone, and LinkedIn data when available.
What schools did Pramod Lamba attend?
Pramod Lamba holds Diploma In Hotel Management, Hotel Management from Ihm, Chennai.
What skills is Pramod Lamba known for?
Pramod Lamba is listed with skills including Team Management, Management, Business Development, Leadership, Telecommunications, Vendor Management, Crm, and Key Account Management.
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