Currently working as Delivery manager of Large Insurance client in Nordics Region. Having overall IT experience of 20 years 1 months & Wipro experience is 17 Years 1 Months. Currently Managing complete Account operations covering Infra support, Application operations , Middleware, Service Desk, Field Support, EUC and SIAM. Within Wipro - Worked 10 Years for Large US Banking client -JP Morgan Chase and have been managing Royal Sun Alliance for past 7.5 Yrs. Have excellent service record of… Show more Currently working as Delivery manager of Large Insurance client in Nordics Region. Having overall IT experience of 20 years 1 months & Wipro experience is 17 Years 1 Months. Currently Managing complete Account operations covering Infra support, Application operations , Middleware, Service Desk, Field Support, EUC and SIAM. Within Wipro - Worked 10 Years for Large US Banking client -JP Morgan Chase and have been managing Royal Sun Alliance for past 7.5 Yrs. Have excellent service record of Delivery management , Project management experience of managing Application Development , Maintenance , Managed services, Agile & production support parallel projects running under different lifecycles and handled 100+ FTE team for past 5 years .Experienced in People planning & Operations management, Audit and Quality control , Billing and Invoicing, Contract management. Good experience in tools ITIL, ARIBA, ServiceNow, Power BI and project management tools , DigiQ, CMDS . Also having good technical Experience of 11 years in AS400 technologies and proficient in RPGLE, CLLE,DB2400, RPG400 . Having Good Expertise in BFSI Domain Show less