Sales Support at Q4 Designs, USA | Sportswear DivisionHandling Brands: Jessica Simpson, Prince, Volcom, Reebok Boys/Girls.• Key Focus Areas: Sales Reporting, Purchase Order Processing, Order Creation in the customer's system, Customer Relations and Sales Order Processing.• Achievements: Maintained accurate sales reports, fostered strong client relationships, and optimized supply chain efficiency, resulting in an excellent NPS rating.• Collaborated with cross-functional teams to ensure timely delivery and resolution of discrepancies.• Played a pivotal role in calculating margin details, enhancing profitability for each client deal.• Managed end-to-end sales operations: From sales reporting and client communication to inventory updates and purchase order alignment, ensuring seamless processes and client satisfaction.

Order Management Specialist: I specialize in optimizing supply chain operations and nurturing vendor relationships. My role involves:• Imports Operation & Shipment Creation: Create shipments in thesystem using BlueCherry ERP software, which includes (i) Production Order Entry (ii) Container Maintenance (iii) Shipment Maintenance.• Shipping & Invoicing process: Checking shipping documents, and vendor documents, identifying discrepancies, and following up with vendors and the production team. Additional responsibilities include checking hangtags/price tickets, carton stickers, and carton markings.• Communication with vendors, resolution of discrepancies, and, if necessary, issuing debit notes to charge penalties.

E-Commerce Executive at SunTec India, specialising in optimizing online retail operations. My key responsibilities include:• Inventory Management: Proactively update SKUs, product availability, and pricing to ensure accurate and up-to-date product information.• Order Excellence: Efficiently process, enter and track customer orders to ensure seamless transactions.• Product Data Expertise: Proficiently manage product data entry and listings on platforms such as Magento, eBay, Shopify, and Walmart.• Customer-Centric: Provide exceptional customer support through prompt responses to queries, emails, and phone calls.