Property Advising:Sourcing properties to match each client's specific requirement.Performing detailed inspections on each selected property to complete a due deligence report and plan a purchasing strategy.Implementing strong negotiation strategies to maximise each purchaser's savings and ensure a smooth buying process.Providing advice on property investments and buying strategies including auction biddings.Providing advice and updates regarding the property market to all clients and planning their property portfolio strategies.Analysing client circumstances and creating wealth creation strategies to suit. Providing Financial Solutions and Structures in line with each property purchase and refinance. Assisting First Home Buyers to buy smart and within their budgets. Mortgages & FinanceSourcing and negotiating the right finance deals for customersStructuring and advising of finance deals with customersBuilding relationships with external financial associates for better finance deals for our customersAssisting first home buyers and investors with their finance documents and applicationsPreparing finance applications for submissions, compliance documents, gathering customer information and secure storing/back upsLiaising with all lenders from the application stage to settlement stageImplementing Business development and business retention processorsManaging stake holders and back office staffPerforming all marketing and public relation events for the businessBrand developments and creating brand awareness by managing all social media platformsJust few ways how we do our business.. Call me to get more personalised service!Visit our webpage for more info:www.tomorrowfs.com.au

As the sales division head, I was responsible for developing the sales and marketing strategy for the group's latest residential property development. I was also responsible for back end research on property values to finalise the pricing structure to ensure a profitable outcome for the project.Strategic Consulting, including property investment plans & sales strategy development.Creating marketing strategies and agreements for referrers and other sub agents to maximise the company's sales achievements including direct marketing for clients via online streams and on site streams.Creating smooth purchasing processes and liaising with external parties to finalise sales.Assisting company directors in staff recruiting, & training.Assisting company directors in developing business plans and creating new revenue streams including negotiations with other parties in relation to new business and potential development sites.

Resposibilities;Attending to the customer queries in regards to the status of their current application and documentation such as letter of offer, mortgage of land, witness acknowledgement, disbursement and settlement authority.Liaising with other teams within Mortgages Department to follow up the progress of customer queries.Adopt attentive and comprehensive approach in problem solving ensure compliance in accordance with the banks policies and procedures.Ensure that all core systems are accurately updated with the outcome of the third party conversations.Assisting the Document Returns Department during peak periods by ensuring loan and security documents are executed correctly in order to prepare documents for settlement or drawdown Cross SkillingI was cross skilled to Personal Loans Department as a ‘Customer Response officer’ where my responsibilities were to follow up documents with applicants and escalating applications to relevant departments to process and to commit.

Telstra BusinessResponsibilities were: To ensure sales and profit targets are achieved comfortably.Ensuring call conversion rates are achieved and Strike rates are maintained.Cross selling Telstra products to existing customers.Customer retention.Establishing a good relationship with the corporate clients and ensuring the customer experience as a whole is enjoyable.I have gained experience in handling difficult and demanding customers and believe it to be one of my strengths.

Citibank Credit CampaignI was working as a team leader and a sub-contractor in the Cobra Group and Giants Group. I was attached to the Citibank’s credit card campaign. My Responsibilities were:Direct marketingTraining new staffMaintaining the consistency in sales, profits and achieving targetsBeing a team leader I have gained experience in developing teams and consistently maintaining the growth of the team.

International Trade DepartmentExport & Import DivisionHandling all the functions and queries regarding export/imports documents such as export/imports bills processing and LC advising.Handling all the International trade related inquiries of both internal and external customers.Checking for errors in export documents and informing the relevant customers.Ensuring all the documents are processed timely and dispatched to relevant banks both local and international.Ensuring all export/imports advices are cross checked.Ensuring all advices pertaining to export bills and bill payments are received and entered in the logbook and having them ready for collection.During my tenure at Citibank I have gained experience in LC (Letter of Credit) advising and preparing endorsement sheets for all assignments and updating it with the relevant amendments and daily endorsements of LC against the reports.September 2006 - November 2006 | Internship COB Site DesignDuring my internship in September 2006 I gained experience in evaluating the COB site and designing the structures of the site. I have gained experience in internal control units’ tasks including COB site operations.