Pranali Dekate Email & Phone Number

As a recent graduate of Shri Ramdeobaba College of Engineering and Management, I hold a Master of Computer Applications degree, which has equipped me with the technical and analytical skills to excel in the field of computer applications and information technology. I also have a Bachelor of Science degree in Information Technology from Sadabai Raisoni Women's College, which has provided me with a solid foundation in the fundamentals of IT.For over a year, I worked as an Associate-Ops at WNS Global Services Limited, a leading provider of business process management and outsourcing solutions. There, I delivered exceptional customer service to international clients, handling various inquiries, requests, and concerns with a solutions-focused approach. I also demonstrated a high attention to detail when managing customer accounts, orders, and invoices, ensuring quality work and total customer satisfaction. Furthermore, I developed my international sales skills by conducting cold calling and research analysis to generate leads and prospects for the company, resulting in increased revenue and customer retention. Working in a fast-paced environment, I showcased my time management, problem-solving, and teamwork skills, completing all tasks and duties in a timely and efficient manner, despite being under pressure.I am excited to explore new opportunities to leverage my skills and experience in computer applications, information technology, customer service, and international sales, and to contribute to the growth and success of your company. I have a strong motivation to succeed in any role, taking pride in my work ethic and commitment to customer service. I would enjoy having the opportunity to talk with you more about this position, and how I could further use my skills and experience to benefit your organization.