Associate Researcher
CurrentAs a Research Associate, I have taken on a more specialized role within the organization, leveraging my analytical skills and expertise to support our Expert Search, Expert Onboarding, and Call Coordination processes.Key Responsibilities:1. Conduct thorough market research to pinpoint and vet subject matter experts across diverse fields, ensuring a strong talent pool for client requirements.2. Guide new experts through onboarding, ensuring a seamless integration into our platform.3. Manage pre-call, on-call, and post-call activities for expert engagements, fostering smooth interactions and capturing valuable insights.4. Analyze customer feedback and expert performance data to enhance processes and elevate the expert experience.