Pranav Kumar
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Pranav Kumar Email & Phone Number

ITIL foundation V4 certified || AWS Certified Cloud Practitioner at FICO
Location: Bengaluru, Karnataka, India 5 work roles 3 schools
1 work email found @dell.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email p****@dell.com
LinkedIn Profile matched
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Current company
FICO
Role
ITIL foundation V4 certified || AWS Certified Cloud Practitioner
Location
Bengaluru, Karnataka, India
Company size
3732 employees

Who is Pranav Kumar? Overview

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Quick answer

Pranav Kumar is listed as ITIL foundation V4 certified || AWS Certified Cloud Practitioner at FICO, a company with 3732 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at dell.com and a matched LinkedIn profile for Pranav Kumar.

Pranav Kumar previously worked as Product Support Manager at Fico and Associate manager product support at Fico. Pranav Kumar holds Bachelor Of Engineering (Be), Electrical, Electronics And Communications Engineering from Oxford College Of Engineering, Bangalore.

Company email context

Email format at FICO

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{first}_{last}@dell.com
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AeroLeads found 1 current-domain work email signal for Pranav Kumar. Compare company email patterns before reaching out.

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Profile bio

About Pranav Kumar

• A goal-oriented professional with 10+ years of experience in managing the entire gamut of Production Support, ITIL & ITSM, Technical Support, and Data Analytics in compliance with organizational guidelines• Front-led major role in monitoring, troubleshooting, patching, configuring, developing, and implementing solutions to vetted requirements • Excellence in gathering and understanding the requirements of clients & other multiple stakeholders, followed by resolving the queries specific to the hardware/software problems• Skilled in troubleshooting, conducting Root Cause Analysis (RCA), implementing corrective actions & Problem Management, and Maintaining Service Level Agreement (SLA). • Delivered a large number of complex change projects by leading a team of over 6-10 members• Excelled in driving the Severity 1 incident to closure while having the business appraised of the progress promptly.

Listed skills include Analytics, Data Analysis, Network Troubleshooting, Software Troubleshooting, and 10 others.

Current workplace

Pranav Kumar's current company

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FICO
Fico
ITIL foundation V4 certified || AWS Certified Cloud Practitioner
san jose, california, united states
Website
besi.com
Employees
3732
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Company profile
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5 roles

Pranav Kumar work experience

A career timeline built from the work history available for this profile.

Product Support Manager

Current
Fico

Bangalore Urban, Karnataka, India

Jun 2023 - Present

Associate Manager Product Support

Fico

Bangalore Urban, Karnataka, India

  • Responsible for managing Major and Critical (P1 & P2) incidents for an external client.
  • Responsible for Bridge Management, Escalations and Client / Leadership Notifications.
  • Triage the incoming escalations to quickly assess the business impact on the customers and establish that the right severity is assigned and communicated both internally and to the customer to set expectations
  • Drive customer escalations to resolution. Escalate to resources in support and establish checkpoint calls and action items to ensure that progress is made, and status updates are delivered on time.
  • Demonstrate cross-functional leadership while establishing ownership of escalations.
  • Ability to multitask under pressure
Jul 2021 - Jun 2023

Senior Product Support Engineer

Fico®

Bengaluru Area, India

  • Change/Release Management And Helping the Specialists and Engineer I with their real time queries
  • Creating, reviewing, and updating Change Records and Change Tasks on behalf of Application Support Teams.
  • Engaging and collaborating with multiple teams during Release/Change Implementation.
  • Responsible for performing and tracking the post-implementation review for Changes implemented by Application Support teams.
  • Responsible for tracking and calling out conflicts in the Scheduled Changes and determining if the Changes are safe to be implemented simultaneously or if they need to be rescheduled.
  • Responsible for sending out the Change Implementation Communications to Stakeholders as per defined SLAs - Prior to Change, Regular updates during Change Window and After the Completion of the Change.
Dec 2019 - Jul 2021

Client Tech Support

Dell
Mar 2014 - Jun 2015

Senior Process Executive

Infosys

Bangalore

Dec 2012 - Feb 2014
Team & coworkers

Colleagues at FICO

Other employees you can reach at besi.com. View company contacts for 3732 employees →

PH Prasanna Harish Prasanna Harish Colleague at Fico Bengaluru, Karnataka, India, India View → AM Abhilash M Abhilash M Colleague at Fico Bengaluru, Karnataka, India, India View → FY Florence Yang Florence Yang Colleague at Fico United States, United States View → GP Greg Paradee Greg Paradee Colleague at Fico Philadelphia, Pennsylvania, United States, United States View → RM Robert Morrison Robert Morrison Colleague at Fico Washington DC-Baltimore Area, United States View → MA Muskan Agarwal Muskan Agarwal Colleague at Fico Delhi, India, India View → JP Jasmine Parker Jasmine Parker Colleague at Fico New York City Metropolitan Area, United States View → ZZ Zaar Zaar Zaar Zaar Colleague at Fico Sidi Kacem Province, Rabat-Salé-Kénitra, Morocco, Morocco View → AB Avani Bhandari Avani Bhandari Colleague at Fico Gurdaspur, Punjab, India, India View → KJ Kathleen Johnson Kathleen Johnson Colleague at Fico San Francisco Bay Area, United States View →
3 education records

Pranav Kumar education

Bachelor Of Engineering (Be), Electrical, Electronics And Communications Engineering

Oxford College Of Engineering, Bangalore

Education record

Delhi Public School Ranchi

Education record

St. Thomas School Ranchi
FAQ

Frequently asked questions about Pranav Kumar

Quick answers generated from the profile data available on this page.

What company does Pranav Kumar work for?

Pranav Kumar works for FICO.

What is Pranav Kumar's role at FICO?

Pranav Kumar is listed as ITIL foundation V4 certified || AWS Certified Cloud Practitioner at FICO.

What is Pranav Kumar's email address?

AeroLeads has found 1 work email signal at @dell.com for Pranav Kumar at FICO.

Where is Pranav Kumar based?

Pranav Kumar is based in Bengaluru, Karnataka, India while working with FICO.

What companies has Pranav Kumar worked for?

Pranav Kumar has worked for Fico, Fico®, Dell, and Infosys.

Who are Pranav Kumar's colleagues at FICO?

Pranav Kumar's colleagues at FICO include Prasanna Harish, Abhilash M, Florence Yang, Greg Paradee, and Robert Morrison.

How can I contact Pranav Kumar?

You can use AeroLeads to view verified contact signals for Pranav Kumar at FICO, including work email, phone, and LinkedIn data when available.

What schools did Pranav Kumar attend?

Pranav Kumar holds Bachelor Of Engineering (Be), Electrical, Electronics And Communications Engineering from Oxford College Of Engineering, Bangalore.

What skills is Pranav Kumar known for?

Pranav Kumar is listed with skills including Analytics, Data Analysis, Network Troubleshooting, Software Troubleshooting, Hardware Support, Microsoft Office, Microsoft Excel, and Computer Hardware Troubleshooting.

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