Pranav Kumar Email & Phone Number

Australia

Sydney, New South Wales, Australia

• Effective Stakeholder Communication: Proficient in effective stakeholder communication, adept at liaising between injured workers, employers, insurance companies, medical providers, and legal representatives. Skilled.
• Problem-Solving Abilities: Highly skilled in problem-solving, with a proven ability to identify and address complex issues in workers' compensation cases. Experienced in developing creative solutions to overcome.

Ponds, NSW

• Financial Data Management: Accurately recorded and managed financial data, including patient billing, insurance claims, medical expenses, and other financial records, using specialized healthcare accounting software.
• Patient Billing: Managed patient billing processes, including generating invoices, processing payments, and following up on outstanding balances. Ensured that patient billing was accurate and compliant with medical.

Circa, NSW

• Team Leadership: Led a team of 30+ customer service representatives, providing guidance, coaching, and support to ensure they delivered excellent service and met performance targets.
• Conflict Resolution: Effectively resolved challenging customer issues and disputes, providing fair and equitable solutions to maintain customer loyalty and goodwill.