An achievement oriented professional offering nearly 11+ years of rich experience in Client Relationship Management, Sales Administration, Operations, Sales, Secretarial functions and so on across multiple domains with keen interest in the areas of CRMCustomer- centric professional with skills in building strong business relations with customers, mapping their needs and resolving customers complaints/issues in order to achieve customer satisfaction matrices; assessed the customers feedback & evaluated areas of improvements to tune up the business strategiesExposure in planning, directing and coordinating human resource management activities of the organization to maximize the strategic use of marketing and salesFront-led major role in assisting the company related to managing customers and concerned departmentsExpertise in developing relationship with Clients for business development, suggesting most viable services & cultivating healthy relations with them for repeat --TECHNICAL QUALIFICATION--Qdm design ablecissp-certificate of information system security professional Advance MERN development courseSupply chain management