Pranav Singh

Pranav Singh Email and Phone Number

Product Lead @ Freshworks
Bengaluru, KA, IN
Pranav Singh's Location
Bengaluru, Karnataka, India, India
Pranav Singh's Contact Details

Pranav Singh personal email

About Pranav Singh

Pranav has 8 years of work experience in the Tech. industry. He is currently working for Walmart as Senior Product ManagerHe in the past:• Conceptualized, managed and delivered products for E-comm. Search and Customer data privacy for Walmart• Led end-to-end delivery of analytics and ML-based products & created new revenue-generating streams for Barclays, UK• Completed his PG program in AI & ML from Univ. of Texas, Austin (US), 3yrs. after his MBA from S.P. Jain, Mumbai (SPJIMR)• Excelled in Project Management skills and bagged PMP certificationDuring his MBA in Finance from S.P. Jain, Mumbai, he: • Won national/state level awards including CFA Research Challenge-2017 west-zone finalist, national-level RMAI awards winner for the best rural internship project• Had International Immersion at Cornell University, US & completed projects in Finance ManagementHe has a great interest in building products and solving challenging business problems to make a measurable impact on the companiesReach Pranav at: pgp16.pranavs@spjimr.org or drop him a text at +91 90354 62242

Pranav Singh's Current Company Details
Freshworks

Freshworks

View
Product Lead
Bengaluru, KA, IN
Website:
freshworks.com
Employees:
8874
Pranav Singh Work Experience Details
  • Freshworks
    Product Lead
    Freshworks
    Bengaluru, Ka, In
  • Freshworks
    Staff Product Manager
    Freshworks Apr 2024 - Present
    Bengaluru, Karnataka, India
  • Mentojet
    Mentor - Product Management Career Training
    Mentojet Feb 2022 - Present
    Bengaluru, Karnataka, India
  • Walmart Global Tech India
    Product Lead - E Commerce Search
    Walmart Global Tech India Apr 2022 - May 2024
    Bengaluru, Karnataka, India
    1) Reduced friction in search journeys for high consideration discovery intent categories (e.g., apparels, home appliances). Customers had to repeatedly reformulate queries to explicitly specify preferences/ detailed intent to discover items. This led to high abandonment rate & 'clicks to cart' on platform. Leveraged insights from past sessions and query reformulations to blend new results into the recall system, resulting in a X.X% decrease in 'clicks to carts' and a X.X% increase in 'add to carts'2) Enhanced search experience for narrowing down broad-intent search results, which constituted over XX% of Toys category search traffic. Customers encountered challenges with existing filters, characterized by poor visibility and the need to interrupt their browsing. Prioritized filters by product types and introduced quick-question nudges during scrolling. Resulted in XX bps increase in Search Add to Carts, XX bps reduction in Search abandonments, and XX% increase in ATCs in top-10 3) Developed e-comm Search engine for poor-performing customer queries, impacting X%+ search sessions. Implemented crowd-engagement based query-session graph to establish correlations between queries, categories, and items, resulting in X.X% point lift in session conversion rate. Contributed ~$XXX Mn annualized GMV & fostered lasting customer habits.4) Launched innovative search-results filtering experience for Toys category. Researched customer reviews, past engagements, & competitors' applications. Prioritized imp. attribute-filters like age & gender. Positioned top-3 filters on the app's top-panel (& rest under filters section). Achieved XX bps reduction in abandonments, enhanced ~XX% Toys sessions5) Recognized with org. level “Bravo award” as top-10% PMs in e-commerce, for excellent data-driven analysis and product strategy building for Toys category
  • Walmart Global Tech India
    Senior Product Manager, Customer Data Privacy
    Walmart Global Tech India Dec 2020 - Apr 2022
    Chennai, Tamil Nadu, India
    1) Managed NLP-based product to replace manual non-scalable processes, to assign data-retention periods to XX k+ Walmart applications, as defined by privacy regulations. Achieved ~80% accuracy with custom KNN classifier. Saving $XXmn. in 6 months2) Conceptualized & designed products for Customers' data privacy for Walmart US and XX associated brands. Considered 360deg. view of all touch points in user journeys. MVP launch due by Jan’23 at 1/3rd delivery period than existing products in category3) Spearheaded Innovation council for Chennai center of Walmart. Organized & evaluated 2 hackathons & networking events for associates and for engg. universities in Tamil Nadu. Recognized with the org. level “Impact” award within 7 months of joining Walmart4) Revamped privacy risk assessment product for global businesses owning XX K+ apps. Made assessments simpler by reducing length by ~70%. Enhanced guidance. Achieved ~94% quicker turnaround leading to shorter time to mkt. Saved XX mn/ month
  • Great Learning
    Academic Mentor - Pg Program In Ai/ Ml (Ut Austin, Texas And Great Lakes, Chennai)
    Great Learning May 2022 - Dec 2022
    Bengaluru, Karnataka, India
    AI/ML Mentor for corporate leaders and engineers
  • Relevel By Unacademy
    Course Lead
    Relevel By Unacademy Mar 2022 - Apr 2022
    Bengaluru, Karnataka, India
    - Created course curriculum and teaching content for Product management track, for first time and aspiring product managers.- Course benefitting 5k+ candidates on yearly basis to achieve product management positions
  • Barclays Uk
    Asst. Vice President, Product Platform Tech. Lead - Marketing And Information Business
    Barclays Uk Sep 2019 - Dec 2020
    Pune Area, India
    • Built recommendation-engine to improve user-engagement on cashback-rewards feature of Barclays app. Applied user-based collaborative filtering on customer spend patterns across brands. Introduced screen widgets. Click-through rate improved by 20% • Managed launch of targeted campaigns for 4 UK based partners. The Oct’19 campaign for fashion brand, fetched ~£1MM revenue for the partner with 11,110+ orders within 7days – 21X higher conversion than partner’s own website & mobile-app• Owned product roadmap for migration of 736+ third-party led legacy services across 16 departments, to strategic in-house APIs by prioritizing based on customer impact and traffic volumes, saving an yearly external license cost of ~£400K for bank• Secured stakeholder alignment on roadmap for product up-scaling, simplified partner onboarding, monetization & process improvement. Led agile product dev. for cashback & personalized campaigns with estim. 5X revenue over cost, in 6 months
  • Barclays Uk
    Product Manager
    Barclays Uk Apr 2018 - Aug 2019
    Pune Area, India
    • Led software platform development with 10+ cross-functional teams for targeted marketing campaigns from third parties through Barclays mobile, net banking & e-mail channels. • Customers targeted through 13+ criteria to achieve 2X higher conversion than client’s campaigns through Facebook & Twitter handles (average ~5% click-through rate in apparels brand)
  • Barclays Uk
    Product Manager Intern
    Barclays Uk Aug 2017 - Oct 2017
    Pune
    • Designed Governance dashboards for the MD, for performance analysis of 11dept. (HR, risk, ops. etc.) across Barclays India. Standardized the KPIs & arrived at color-coded objective scoring for effective monitoring & controlling of teams’ operations. Improved the readability of reports through data visualization & reduced report generation time by ~80% through automation
  • Icecd
    Summer Intern
    Icecd Mar 2016 - Apr 2016
    Ahmedabad, Gujarat
    Designed & developed mobile app for Micro Finance Institution to simplify loan application process resulting in 20% increase in annual loan applications and reduced loan application-to-disbursement time from 12 to ~3 days (~75% reduction)
  • Oracle Financial Services Software Ltd
    Associate Consultant
    Oracle Financial Services Software Ltd Dec 2013 - Apr 2016
    Bengaluru Area, India
    • Provided customized corporate and retail branch banking solutions for an African national bank (Credit Agricole, Egypt). Enhanced process flows for 10+ products ranging from funds transfer, FX to cards & loans. Resulting in ~10% profit in 1 yr• Improved performance for branch retail banking transaction processes by simplifying the UX and reducing number of steps from 6 to just 2 screen transitions, leading to 67% improvement in the operational lead time for bank’s retail-branch tellers• Enhanced risk control for fraudulent high-volume transactions through 3-stage authorization process resulting into additional security. Received “We Applaud” award for providing excellent implementation support within a team of 80+
  • Chhattisgarh State Power Generation Company Limited
    Project Intern
    Chhattisgarh State Power Generation Company Limited Dec 2011 - Jan 2012
    Korba, Chhattisgarh, India
    Studied the entire power generation and transmission process. Prepared an exhaustive report about the observation
  • Steel Authority Of India Limited
    Project Intern
    Steel Authority Of India Limited Jun 2011 - Jul 2011
    Bhilai, Chhattisgarh
    Did one month industrial training and got acquainted with handling Power System Operation Control through SCADA.Gained knowledge about the Latest GIS based Switchgear. Visited SubstationsVisited Electrical Repairing Shop and acquired knowledge about various Electrical MachinesVisited core departments related to steel manufacturing like blast furnace, steel melting shop, billet mill, rail mills etc.

Pranav Singh Skills

C++ Oracle Pl/sql Development Weblogic Matlab C Microsoft Word Microsoft Office Essentials Of Banking Oracle Flexcube Universal Banking Android Sdk Pspice C++ Language Linux Sql Testing Microsoft Excel Team Management Eclipse Rad Bi Publisher Obiee Hibernate Autocad Solid Edge Multisim Arduino Programming Language For Microcontrollers Java Oracle Pl/sql Microsoft Powerpoint Management Javascript Consulting Programming Business Analysis Teamwork Core Java Engineering

Pranav Singh Education Details

Frequently Asked Questions about Pranav Singh

What company does Pranav Singh work for?

Pranav Singh works for Freshworks

What is Pranav Singh's role at the current company?

Pranav Singh's current role is Product Lead.

What is Pranav Singh's email address?

Pranav Singh's email address is pr****@****ail.com

What schools did Pranav Singh attend?

Pranav Singh attended The University Of Texas At Austin - Red Mccombs School Of Business, Great Learning, S.p. Jain Institute Of Management & Research, Cornell Johnson Mba, Bms Institute Of Technology And Management.

What are some of Pranav Singh's interests?

Pranav Singh has interest in Drawing And Listening To Music, Playing Badminton, Drawing And Painting, Singing (Devotional Songs), Giving Public Presentations.

What skills is Pranav Singh known for?

Pranav Singh has skills like C++, Oracle Pl/sql Development, Weblogic, Matlab, C, Microsoft Word, Microsoft Office, Essentials Of Banking, Oracle Flexcube Universal Banking, Android Sdk, Pspice, C++ Language.

Who are Pranav Singh's colleagues?

Pranav Singh's colleagues are Ram Alankrith, Deep Balange, Ragul Mani, Preethi Sri, Mayank Maurya, Manisha Rai, Ajithkumar Uthandi.

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