Pranav Modage Email & Phone Number

Work for an organization that provides me the opportunity to improve my skills and knowledge, to grow along with the organization's objectives, and to make a difference by utilizing my professional skills to the best of my ability.

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  Associate

  Fpl Technologies

  Jul 2023 - Present - Pune, Maharashtra, India

  Initiate outbound calls to customers with outstanding credit card bills.Maintain a cool, collected attitude while engaging in professional, productive communication.Encourage clients to pay their bills on time by offering adequate repayment choices.Explain the advantages of prompt repayment and aid consumers in determining the most convenient payment method.Respond to complaints and, if required, negotiate payment terms.Resolve disagreements with a customer-centric approach and seek for a good resolution.Establish trusting relationships with clients to learn about their financial limits and circumstances.Address customer queries and concerns with empathy, providing clear and accurate information.