Pranav Rai Email & Phone Number

Bellevue, Wa, Us

Navi Mumbai, Maharashtra, In

Lead BPS NA large accounts globally with key objective of bringing in GenAI led transformation, cloud based contact center , Content and trust and safety led by GenAI helping clients transform and generate new revenue, innovative cost takeout and act as Go to partner during variable growth . Help clients build SSC with automation at the forefront and co-create the future . Help bring in innovative commercial construct for clients and leverage the ever evolving partner echo system. Be the change not follow the change.

Navi Mumbai, Maharashtra, In

As SVP for Transformation, my role involves envisioning the future and collaborating with industry leaders within my team to render Transformation both evincible and fathomable. Spearheading a pioneering movement among BPOs, I am steering a genuine Tech-enabled Transformation, commencing with Cloud-based Platforms, CCaaS, Intelligent Automation, CX, Content, and Industry-specific services, all energized by the prowess of Generative AI. Each day brings the exhilarating challenge of questioning my own relevance and cultivating future leaders, supercharged with the innovative potential of the new fuel Generative AI.

Navi Mumbai, Maharashtra, In

Creating Futuristic disruptive solutions addressing specific demography's and their needs , Industry lead domain fused with our charter of Automate everything ( i.e maximise STP), Cloudify & transform Customer Experience. Our focus is on End consumers both said and unsaid needs . Carve large deals around global SSC with innovative deal construct . Build the team of Star performers and create new service line as Content services under KPO practice. As a team we are bound to be recognized by Analyst & advisors year on year as Star performers basis our zeal to solve real problems of my customers end customers and change the meaning of SSC outsourcing . It is just not Cost take out rather SSC has started delivering on it agenda to generate new revenue through services .

Navi Mumbai, Maharashtra, In

Spearhead -Presales & transformative /innovative solutions to enhance customer experience ,Lead Inside Sales as well as Global Marketing - for Hexaware BPS during their exciting journey of exponential growth. Contribute towards our joint dream of great Hexaware

Bangalore, Karnataka, In

As central Presales support large Multi tower deals across Geo's, Strengthen IT+BPO transformation theme fro GTM perspective, Facilitate Knowledge portal , Training for Sales , Pre sales & Ops to ensure WBPO leaps ahead across all Geos

Bangalore, Karnataka, In

P&L head for Wipro BPO for APAC & ME Focused on New Business Growth for WBPO specifically inducing Innovative Transformation gains for clients in this Geo.

P&L head for Wipro BPO for Asia Pacific & Japan. Focused on New Business Growth for WBPO specifically inducing Innovative Transformation gains for clients in enitire APJ Geo.

Key objective is to generate new business in Technology, Telecom, Media & Communication sector for Business process Outsourcing and garner relationship with existing clients in US (East coast) & Canada. Position, Wipro as a partner of choice . In current economy develop innovative onshore/near shore & offshore model to bring maximum economies of scale for our clients & increase BPO revenue for Wipro

As Practice Manager - Field Force East Coast , primary responsibility is to generate new BPO business from new & existing customers wrt (Telecom, Technology & Media & Communication Verticals)

As AVP in Center of Excellence the key role was to generate new business & support existing ones with value add for existing clients. Focus of my team was relating the requirement of customers & generate innovative solutions for Operations to draw maximum leverage from Wipro experience in handling variuos BPO clients across all verticals.

Navi Mumbai, Maharashtra, In

Regional head - Sales & Operations of GTL Ltd in Northern region, with the task of increasing market penetration for GTL , as System Integrator . Positioning GTL as premium IT system integrator & service provider was the long-term objective. Main thrust was on providing voice & data soln, building Call centers/BPO, ERP, Managed services etc leading to converged solutions with stringent SLA . Segments of strength were Corporate ( Both MNC's & others), Defense, Other SME’s & Govt.

Pgcim, Management

C.A (Final Gr-Ii), Accounts, Taxation, Operation Research, Organisation Management

B.Com ( Hons), Accountancy, Taxation, Or, Om

Aissce, Maths, Physics, Chemistry