Client Services Manager
Successfully managed a diverse portfolio of clients, including prominent brands such as Vishakha Group, Adani Wind, IIM Bangalore, IIM Udaipur, Companio, Junglee Games, Lion Arc Group, 4CPL, and others.Demonstrated proficiency in overseeing a wide range of projects, including Social Media Optimization, as well as Ad Hoc initiatives like Logo Designing, Brochure Designing, Website design and Development, Exhibition Panels, Internal Magazine, Videos, Outdoor Campaigns, and Newspaper Ads.Acted as the primary point of contact for clients, ensuring clear communication, understanding of requirements, and timely delivery of projects.Fostered strong client relationships through proactive engagement, effective problem-solving, and strategic guidance, resulting in high levels of client satisfaction and retention.Identified opportunities for upselling and cross-selling additional services, contributing to revenue growth and expansion of client accounts.Collaborated closely with internal teams to coordinate project execution, manage resources, and maintain quality standards, leading to successful project outcomes and positive client feedback.
