Pranay Shivkar Email & Phone Number

Capital Governorate, Bahrain

Bahrain

Responsible for documenting BRDs and creating FSDs for technical development. With UI/UX mapping and wireframing for digital products. Project manage the technical team with tools such as Jira, Zendesk. Facilitating DevOps services and coordinating infrastructure setup in-house and on-premise deployments.Conduct and coordinate comprehensive assessment.

Bahrain

Managed Global Financial Key Account for Visa International, overseeing the Visa Loyalty Platform. Successfully launched Loyalty programs for banks in the CEMEA region, including Bank Aljazira (Ajwaa), Bank Albilad (Mukafaat Albilad), and Standard Chartered (360 rewards program).Manage major Airline Account and Launch Digital Programs and Products- Saudia.

Bahrain

Manama- Bahrain

Bahrain

Product and Program management for Leading Airlines Holidays division

Manama- Bahrain

To Develop and implement strategies and initiatives to build the Travel platform’s programs. Streamline and automate fulfillment processes for member enrollment, member benefits, promotion fulfillment, and program reporting working closely with cross-functional supporting teams (Technical, Marcomms and DigiSocial).Manage and oversees the ongoing operations.

Bahrain

• Key responsibility to set up and establish the QR- Holidays department for Bahrain Station
• Responsible for the market research to ensure that the product is market competitive and relevant.
• In charge of the retail and trade sales for QR Holidays within Bahrain and play an integral role in the success of the business unit.
• To ensures that operations are run to the highest standard and supports the achievements of sales targets.
• Responsibilities also include providing feedback and reports to the QR Holidays Manager on the performance and proposed enhancement for the success of the business unit.
• Identify new business opportunities and engage with prospects.

Pune Area, India

Foster existing relationships with the Travel agencies and Consolidators. Handling the BD team Identify & Develop Business Opportunities for product solutions for B2B clients. Providing Online interface and managing its implementation for existing offline travel agencies. Ensure optimum usage of the Amadeus Hardware provided to Travel Agents i.e..

Mumbai, Maharashtra, India

Job Profile Email helpdesk and EscalationsAnalysis of Service Levels and Sales revenue data Service and Quality Assurance. To implement and maintain office standards such as reservations and telephony systems. Handel a team and Coach for meeting service levels Leadership and direct supervision to a team of staff, to ensure the accurate implementation of.

Job Profile and Achievements: *Helped the organization to get the 'Kingfisher Airlines Travel Agency Helpdesk Process' and the 'Amex Corporate Card Helpdesk'(Email Helpdesk Process) and handling it since the time it is centralized with UBICS.*Handled Major system and GDS cutovers and Merge of Airlines (Air Deccan taken over by Kingfisher Airlines)*After.

Job Profile: *Customer Service and Email support.*Airline Ticketing and Reissues.*Travel Packages.*Car Hotel reservations.Wipro Spectramind, Pune. (Process

Job Profile: *Customer Service and Email support.*Airline Ticketing and Reissues.NATA (New Age Talent Association) Event Management

Job Profile:*Supervising on the events.*Coordinating with the clients for New projects

Diploma, Tourism And Travel Services Management, Distinction

Bachelor'S Degree, Liberal Arts And Sciences/Liberal Studies, First Class

Diploma, Event Management

Diploma, Computer Operations

Education record