Pranay T Email and Phone Number

Transition the ProjectValidation of Stock Reconciliation Escalation of Issues.Publishing the Summary report.Handling and responding to the customers queries.Assisting the Team members.Follow up with the customers .

Part of Transition Project: Oil and CrudeLearned and performing the process for Distribution Support.Validation of Stock Reconciliation of Respective Accounts involved in SAP.Uploading the Sales report in SAP.Escalation of Issues to Respective Teams which helps in Stock Reconciliation.Publishing the Summary report for All the Accounts. Handling and responding to the customers queries.Assisting the Team members during high volumes.Providing Overdue report Status… Show more Part of Transition Project: Oil and CrudeLearned and performing the process for Distribution Support.Validation of Stock Reconciliation of Respective Accounts involved in SAP.Uploading the Sales report in SAP.Escalation of Issues to Respective Teams which helps in Stock Reconciliation.Publishing the Summary report for All the Accounts. Handling and responding to the customers queries.Assisting the Team members during high volumes.Providing Overdue report Status to the Account Managers on Daily Basis.Follow up with the customers for the overdue payments through emails. Show less

Worked as Process Specialist - Data/ TQMonitor Team Performance and report on metrics.Engage actively on Daily/Weekly/ and Monthly connects with Client and provide presentation on Team Performance.Analyze all issues of Internal and External Client and provide effective resolutions for same.Follow the updates accurately while processing the Transactions shared by client as and when received.Auditing and sharing feedback of the work performed by the team members.Conducting… Show more Worked as Process Specialist - Data/ TQMonitor Team Performance and report on metrics.Engage actively on Daily/Weekly/ and Monthly connects with Client and provide presentation on Team Performance.Analyze all issues of Internal and External Client and provide effective resolutions for same.Follow the updates accurately while processing the Transactions shared by client as and when received.Auditing and sharing feedback of the work performed by the team members.Conducting Huddle meetings on daily feedback on Quality and Shared Updates.Listen to Team members feedback and resolve any issues or concerns.Identifying the knowledge Gap and provide Coaching.Act as a Mediator between Onshore and Offshore Team in Handling the Queries and resolve issues.Communicating back to Client over email on day to day deliverables.Training New Hires and Certifying in sub process levels. Experience in managing reports for RAMP, Steady State, Escalations Handling, Quality Snapshot & Productivity details across the floor. Preparing MBR and BQ with plan of action, presenting in front of the Project leads. Show less

Working on Accounts Receivable - E-commerce rejected claims.Billing the claims according to the patient’s eligibility and coverage.Understanding the Co-ordination of benefits by using multiple applications.Performing and enclosing of explanation of benefits (EOB) for billing the claim to secondary insurance by understanding the ERA and Filinet.Preparation of Dashboard and reports as per process requirements.Allocation of work to the Team of 3 on daily basis.Review &… Show more Working on Accounts Receivable - E-commerce rejected claims.Billing the claims according to the patient’s eligibility and coverage.Understanding the Co-ordination of benefits by using multiple applications.Performing and enclosing of explanation of benefits (EOB) for billing the claim to secondary insurance by understanding the ERA and Filinet.Preparation of Dashboard and reports as per process requirements.Allocation of work to the Team of 3 on daily basis.Review & supervise the work performed by the team members.Ready to take additional responsibility as per supervisor requirements.Respond to queries from senior group level management.Having some knowledge on cash/payment posting.Co-ordinating with different departments for resolving billing queries.Training and assisting to newly joined employees on rejects. Show less