Managing the wine cellar inventory and ensuring proper storage conditions.. Serving wine as per standards, including presenting, decanting, and pouring. Assist in organizing and hosting wine-tasting events and wine-pairing dinners for customers.. Prepared and served food and alcoholic beverages, including wine and draft beer and custom cocktails.. Studied and memorized popular and custom cocktail recipes, local beer and wines in order to give quality recommendation.. Managed… Show more Managing the wine cellar inventory and ensuring proper storage conditions.. Serving wine as per standards, including presenting, decanting, and pouring. Assist in organizing and hosting wine-tasting events and wine-pairing dinners for customers.. Prepared and served food and alcoholic beverages, including wine and draft beer and custom cocktails.. Studied and memorized popular and custom cocktail recipes, local beer and wines in order to give quality recommendation.. Managed the opening and closing process of the bar.. Sold promotional items and daily special on top of alcohol. Show less

. Meeting 100% shift targets; VQA Targets, Promotional targets, Average basket targets.. Opening and Closing duties.. Inventory Management; Ordering and receiving shipments minimizing discrepancy. . Processing Point of Sale transactions and merchandising tasks.. Strong knowledge of the wine, including grape varietals, regions, and production processes.. Educate customers on wine selection, food pairings, and proper storage.

. Handling customer complaints and resolving them, hence maintaining 0 customer complaints.. Meeting Monthly Sales Targets, including Business Modules Targets: McCafé, Kiosks.. Attaining customer satisfaction by meeting customer expectations, providing best-in-class customer experience. Recruiting, Training and Supervising staff on enhancing customer experience and hospitality.. Scheduling shifts on a weekly basis to ensure smooth operations of the restaurant.

"Arch-Up" Management Trainee Program

. Welcome guests with a warm and friendly demeanor.. Thorough understanding of the menu and providing recommendations based on guest preference.. Ensure the timely and proper serving of courses, following established service standards.. Assist guests with wine selection and pouring.