Appointment Scheduling: Scheduled patient appointments using the medical calendar and contactingpatients, reducing schedule clashes by 98%. Efficiently organized patient appointments to minimizescheduling conflicts.• Patient Query Resolution: Answered and responded to patient concerns, increasing patient satisfaction by65%. Addressed patient inquiries effectively, significantly enhancing patient satisfaction.• Risk Mitigation & Satisfaction Improvement: Implemented strategies that decreased scheduling risks andboosted patient satisfaction. Combined effective scheduling and query resolution to improve overall patientexperience.

Appointment Scheduling: Scheduled patient appointments using the medical calendar and contactingpatients, reducing schedule clashes by 98%. Efficiently organized patient appointments to minimizescheduling conflicts.• Patient Query Resolution: Answered and responded to patient concerns, increasing patient satisfaction by65%. Addressed patient inquiries effectively, significantly enhancing patient satisfaction.• Risk Mitigation & Satisfaction Improvement: Implemented strategies that decreased scheduling risks andboosted patient satisfaction. Combined effective scheduling and query resolution to improve overall patientexperience.

Worked as a Mentor for a year with "Mentor me India". An organisation that focuses on an overall development of Mentees from academics to personality development, helping them learn, discover new skills. It was a learning experience and it enhanced my Mentor skills.