Praneeth Balakrishna Email & Phone Number

Bengaluru, Ka, In

Bangalore,India

Mangaluru, Karnataka, India

 Working as Network Security Engineer in Network Operations Centers as in a fast paced 24*7 NOC environment. Installed, configured and administered network devices i.e. Juniper & Cisco based Routers & Switches. Installed, configured and administered DNS server, Log servers, and NMS servers. Installed, configured and administered Firewall devices i.e. Fortigate. Implementing security policies using ACL, Web Filters, Application Controllers on Firewall, Remote access. Configuring & Troubleshooting of LAN/WAN infrastructure using routers & switches. Designing and implementing data networks as per the business requirement. Installed, configured and administered cacti NMS for monitoring Uptime, Bandwidth Utilization. Oversee network and equipment upgrades to include image upgrades & configuration changes. Performing security audits of Router, Firewalls, system backups and recovery. Collaborated with third-party support and service vendors to ensure that the network stays operational. Identifying, diagnosing, and resolving network problems such as Link down, link-flap, slow speed, IP Blacklist, packet drops, website issue, and latency issue. Ensure thorough network documentation, including maintaining each network matrix, backup Configurations and network diagrams. Maintained all POP related activity, physically handling the devices and testing. Troubleshooting, implementing and monitor in DC and DR network setup environment. Incident management and compliance with Trouble Ticketing handling process. Customer and Escalation Handling. Documentation and change management. Handled escalations and resolved technical issues according to SLA.

Mangaluru, Karnataka, India

 Onsite network Engineer for ‘National Institute of Technology, Karnataka- Mangalore. Managed the design, installation, and management of organization wide area network, network segment, and internet system. Tested and implemented new network infrastructure for entire building, organization. Optimize network performance and reliability by maintaining hardware and software, analyzing technical issues and ensuring availability to system users. Deliver tier-1 network ticketing support to resolve all issues for 500+ users. Performing testing and troubleshooting of routing and switching issues. Working on D-Link, NETGEAR, CISCO switches and configuring network devices. Experience on working in organization Network Data center. Implemented regular alerting and monitoring of network performance. Switching VLAN, STP, VTP. Daily team plan and reporting to high authority.