Praneeth T. Email & Phone Number

Salesforce Developer, Employer- Rubistone Technology, Client -BCBS , Phoenix, Arizona03/ 2 0 2 3 - Present• Proficient in developing custom functionalities and automation in Salesforce using Apex programming language, including triggers, classes, controllers, and batch processes.• Experienced in implementing complex business logic and data manipulation processes within Salesforce using Apex code, ensuring scalability, efficiency, and maintainability of the application.• Skilled in integrating Salesforce with external systems using various integration techniques such as REST API, SOAP API, and platform events, leveraging Apex REST services for seamless data exchange and real-time communication.Salesforce Developer, Employer- Rubistone Technology, Client - Aramco Americas, Houston, Texas06 / 2 0 2 2 – 03/2023• Collaborated with business users to gather requirements and translate them into technical specifications for the HSSE app on the Salesforce platform.• Developed and customized partner portals and community websites using Salesforce Experience Cloud platform.• Designed and developed the app from scratch using Visualforce, Aura, LWC, and Apex, with a focus on user experience and meeting business needs.• Managed all aspects of the app, including user permissions, data security, and system performance, based on feedback from business users.• Development of workflow rules with time triggered tasks, email alerts, email templates, and field updates• Developed custom components, including Apex controllers, web services, outbound messaging, and data loaders.• Created Apex Classes, Lightning Components, Lightning Web Components (LWC), Flows, and Apex Triggers.• Proficient in SOQL and SOSL queries, enhancing data retrieval and manipulation capabilities.

Salesforce Developer, Employer- Ifinite solutions LLC, Client - NETJETS, Columbus, Ohio0 3 / 2 0 2 2 - 05 / 2 0 2 2• Responsible for data analysis and validation, gathering of requirements for business solutions, collaborating with business and technology departments to better understand system data, and providing support around the data and how it’s integrated.• Familiarity with Single Sign-On best practices and industry standards, ensuring a secure and user-friendly authentication experience.• Identifying possible adjustments to the Lightning Sales Console, Using Path, record types, and stages, syncing data using Lightning Sync, visualizing your data with the Lightning Dashboard Builder, Managing products, prices, quotes, and orders• Integration expertise with multi-cloud and 3rd party apps and services.• Identifying how a lead becomes an account, contact, and opportunity, managing account hierarchy in Lightning Experience, Managing duplicate records and data completeness.• Implemented TCRM solutions within Salesforce to effectively manage and track territories, sales channels, and partner relationships. Demonstrated ability to design and configure TCRM rules, assignment rules, and workflows to automate and streamline territory and channel management.• Performs first-level testing of programs maintained or written, documenting the new or changed code for team standards.• Performs analysis of user’s business needs and produces technical specifications suitable for assigning other programmers to an efficient, computerized solution.• Generation of reports, dashboards, and customized reports along with analysis of resulting data.• Development of workflow rules with time triggered tasks, email alerts, email templates, and field updates.• Management and creation of user roles, profiles, permissions, role hierarchies, public groups, security controls, and shared settings.

Salesforce Developer, Employer – KnowVirtue Systems - Client - Optum, Hyderabad1 2 / 2 0 1 6 - 1 1 / 2 0 1 9• Creating Health Cloud users, profiles, and permissions• Using Lightning App Builder for Health Cloud• Demonstrating insights into care coordination• Displaying a 360° view of the patient• I have knowledge of Care Plans, Care Plan Templates and care plan Programs, Health Cloud Utilization Management, and the Health Cloud Provider Data Model.• Worked on Vlocity Integration Procedures to invoke APIs and expose SF data through APIs.• Worked on OmniScripts for building dynamic customer interaction pages to guide users through the sales process.• Worked on DataRaptors to extract, load, transform data as required.Salesforce Admin/Developer, Employer – KnowVirtue Systems - Client - Tech Mahindra, Hyderabad08 / 2 0 1 5 - 1 0 / 2 0 1 6• Created Business Requirement Document (BRD) and Functional Requirement Document (FRD).• Created Use cases, use case diagrams, Activity diagrams, and other flow charts to define the business process.• Assist with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.• Implemented the business logic using Workflows, Process builders, and Flow builder.• Conducted training sessions for business users to enhance their understanding of Salesforce technology functionalities and assisted in designing relevant training materials.• Planned and Performed UAT, Smoke and Regression testing and documented any issues found during the testing.• Worked on various Salesforce.com objects like Accounts, Contacts, Opportunities, Products, Orders, Leads, Campaign, Events, Cases, Report and Dashboards.• Implemented the searching and tagging functionality.

Master'S Degree, Computer And Information Sciences And Support Services

Education record