𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Orchestrating a program-level discovery process with business stakeholders to identify and deliver innovative solutions that exceed expectations and drive value. ❖ Leading and managing multi-year projects across web and mobile platforms, including scope management, deployment coordination, and post-go-live support. ❖ Managing cross-functional teams, developers, 3rd party consultants, and in-house resources to meet deadlines and… Show more 𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Orchestrating a program-level discovery process with business stakeholders to identify and deliver innovative solutions that exceed expectations and drive value. ❖ Leading and managing multi-year projects across web and mobile platforms, including scope management, deployment coordination, and post-go-live support. ❖ Managing cross-functional teams, developers, 3rd party consultants, and in-house resources to meet deadlines and objectives, while ensuring high-quality standards are maintained throughout the project lifecycle. ❖ Leading the planning, execution, and delivery of high-quality projects on time, within scope, and on budget, while managing risks and issues proactively. ❖ Leading global clients and setting and managing their expectations effectively, ensuring that project milestones are met on time and within budget. ❖ Successfully delivering solutions with creative and engineering components, while ensuring that the business requirements are implemented in a manner that proves to be a better business solution for the stakeholders. ❖ Managing an overall project vision by supporting project plans and ensuring project execution and delivery. Leading and delivering architecture views, technology roadmaps, and strategies throughout Project Lifecycle Deliverables. ❖ Championing a culture of excellence in project management by promoting industry best practices and innovative approaches. ❖ Ensuring compliance with project management standards and methodologies, including agile, waterfall, and hybrid approaches. ❖ Providing guidance and direction to project teams, promoting a culture of excellence in project management, and ensuring that industry best practices are adopted. ❖ Monitoring and controlling project progress by analyzing project data, identifying trends, and taking corrective actions as necessary to keep the project on track. Show less

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Handled India Operations for PlayerX and ensured the smooth functioning of mobile development, QA, content production, and distribution services. ❖ Optimized processes, tools, metrics, and human capital to enable effective and efficient delivery of company projects. ❖ Ensured the delivery of projects against agreed schedule and budget, meeting client requirements and expectations. ❖ Developed and directed the implementation of business… Show more 𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Handled India Operations for PlayerX and ensured the smooth functioning of mobile development, QA, content production, and distribution services. ❖ Optimized processes, tools, metrics, and human capital to enable effective and efficient delivery of company projects. ❖ Ensured the delivery of projects against agreed schedule and budget, meeting client requirements and expectations. ❖ Developed and directed the implementation of business strategy in coordination with HQ, ensuring the growth and success of thecompany. ❖ Managed client expectations by ensuring the delivery of the highest quality service, and building strong and long-lasting relationships. ❖ Monitored staff and team performance, ensuring that they were meeting their targets and goals. ❖ Overseen 100% compliance with meeting SLAs and KPIs, ensuring that we met or exceeded client expectations. ❖ Constantly assessed customer feedback and made necessary process improvements, ensuring that our services remained relevant and competitive. ❖ Coordinated with the finance team to understand and manage issues related to taxes and legal, ensuring compliance with local regulations. ❖ Ensured that organizational systems (structure, processes, information, technology, people, budget, and time) were in place to support the accomplishment of short and long-term project objectives. ❖ Liaised with external vendors in EU, US, and LATAM regions, building strong relationships and ensuring the timely delivery of services. ❖ Delegated tasks to team members, ensuring that objectives were met with regular discussions and overview sessions. ❖ Provided leadership with a vision that assists in the creation and promotion of an environment for innovation, organizational agility, and continuous learning. Show less

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Oversaw the successful migration of games and apps content from its existing platform (Metaflow) to a new hosted and updated in- house platform – CDM (Content Deployment Module). ❖ Liaised with PlayerX's central HQ, developers, and project managers in Madrid to ensure platform stability and specifications aligned with those of carriers and aggregators worldwide. ❖ Scheduled and managed the delivery of games, applications, personalization… Show more 𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Oversaw the successful migration of games and apps content from its existing platform (Metaflow) to a new hosted and updated in- house platform – CDM (Content Deployment Module). ❖ Liaised with PlayerX's central HQ, developers, and project managers in Madrid to ensure platform stability and specifications aligned with those of carriers and aggregators worldwide. ❖ Scheduled and managed the delivery of games, applications, personalization, and video contents to carriers, aggregators, and various app stores worldwide - ensuring top device coverage. ❖ Coordinated with internal QA and porting teams, ensuring that strict deadlines for demo and embed games were adhered to. ❖ Delivered CRT/RBT weekly refresh to Verizon, AT&T, Maxis, and other carriers, adhering to deadlines. ❖ Created submission packs for new providers, and reviewed & amended them regularly. ❖ Conducted continuous research on mobile handsets and marketplaces, documenting submission procedures, and checking sales figures. ❖ Launched top-tier games on the O2 UK Game store from renowned content providers such as EA, Gameloft, GLU, etc. while maintaining strong liaison with content providers, ensuring content delivery to O2 customers, coordinating with O2 for device certifications, and driving marketing activities. ❖ Managed various promotions on the game store each week, using game and trend knowledge to promote key titles to maximize revenue while keeping track of discovery and promo traffic. ❖ Prepared Sales & Download reports and was responsible for ensuring that all targets were met and exceeded, resulting in increased revenue and customer satisfaction. Show less

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Managed end-to-end app content and ensured seamless delivery by coordinating with content partners for delivery dates, verifying received applications, building roadmap, creating product slides, and finally submitting them to carriers. ❖ Served as a Single Point of Contact (SPOC) for various carriers and content providers, resolving their issues in a timely manner and maintaining strong relationships. ❖ Created submissions using Metaflow… Show more 𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Managed end-to-end app content and ensured seamless delivery by coordinating with content partners for delivery dates, verifying received applications, building roadmap, creating product slides, and finally submitting them to carriers. ❖ Served as a Single Point of Contact (SPOC) for various carriers and content providers, resolving their issues in a timely manner and maintaining strong relationships. ❖ Created submissions using Metaflow and delivering them to various carriers via FTP, CMS, etc. while adhering to strict deadlines.❖ Developed marketing material using Adobe Photoshop to support promotional activities and increase the visibility of the submitted content. Show less

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Scheduling the delivery of games and apps submissions to various carriers.❖ SPOC for various carriers and content providers.❖ Liaising with Metaflow support team for new channels creation and handset list updates.❖ Training new team members and conducting regular performance evaluations.