Pranit Gowder Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

• Provide high-level technical support & Resolved diverse range of technical issues across multiple systems, plants, and applications for customers and end-users across various time zones via teams video calls, email.
• Troubleshoot via front-end MDaaS software as well as SQL to resolve data issues within the product database.
• Reproduce issues through extensive research, create & track internally via Jira, prioritize work for development resources. Mapped out, prioritized & managed development work for an entire solution, organize/assign.
• Take ownership of communication of all customer accounts (30+) for MDG solution, communicating between customers, SAP corporation, development teams, and management to resolve, prioritize or escalate customer inquiries.
• Learn & Maintain functional understanding of SAP PM, SAP ERP, Maximo, Oracle, MDG, MDaaS and SAP integrations for our products.
• Implement master data solutions to support enterprise master data management/governance, data quality, and Integration.

Durham, North Carolina, United States

• Learned and worked within CureMint’s tech stack including: Click-up, Hub-spot, Gather, and Google (Excel) Sheets
• Onboarded many customer’s price-books & Product catalogs within strict deadlines, to grow CureMint’s system and improve customer purchasing experience
• Advised the Success Team on process improvements of the vendor sync process within the software
• Wore many hats, & effectively worked with multiple CureMint teams, 40 hours a week, in a fast-paced, rapidly growing, start-up culture to exceed company set goals
• Gained professional exposure & development in several facets of CureMint’s business including sales, management, & customer success

Raleigh, North Carolina, United States

• Coordinated between employees and customers to organize moving jobs throughout the Wake County area
• Recruited, trained, & organized teams of student movers to satisfactorily complete jobs
• Developed Moving for a Cure brand & customer relationships

Cary, North Carolina, United States

• Demonstrated strong knowledge of featured drinks and food items on extensive menu
• Mastered timely order preparation and delivery skills
• Developed Active listening and customer focused communication skills
• Worked with Starbucks team to ensure effective customer service

Raleigh-Durham, North Carolina Area

• Organize schedules,
• Serve the older residents efficiently and patiently
• Bus Tables
• Set up & clean up the dining hall
• Knowledge of Food and Beverage Preparation according to resident’s dietary restrictions
• Active listening and effective communication skills