Pranitha Gowda Email & Phone Number

Bengaluru, Karnataka, India

•End-to-end management of human resources processing for payrolls, administration of benefits, employee lifecycle management, etc.•Resolution of complex employee-related issues, maintaining a positive work environment, and putting in place programs aimed at improving morale and engagement.•Designing and updating HR policies and procedures within the regulatory framework and corporate value system.•Management of performance appraisal systems; setting objectives based on KPI-driven goals and facilitating talent development programs.•Managed more than 10 HR professionals through mentorship and training, performance evaluation, and developmental programs.•Collaborated with the legal and compliance teams to ensure adherence to local and international labour laws, thereby minimizing legal risks.•Managed the HR operations of an organization in excess of 17,000 employees to ensure the effectiveness and compliance of the HR process within the organization.•Managed employee performance review processes to ensure that they align with the goals and objectives of the company.•Mentoring and developing HR Teams to create a collaborative, high-performing work environment•Engaged as key player in organizational restructuring; led the HR workstream and provided transition with minimum disruption.

Bengaluru, Karnataka, India

• Employee Onboarding: Coordinate and facilitate the onboarding process for new hires, ensuring a consistent onboarding experience.• Benefits Administration: Manage and support benefits programs, including health insurance, retirement plans, and other employee benefits. Assist employees with benefits-related inquiries.HR Policies: Assist in the development and implementation of HR policies, ensuring alignment with local regulations.• Employee Records: Oversee the maintenance and accuracy of employee records, ensuring data privacy and compliance with applicable laws.• Act as the initial point of contact through electronic (email) communication channels for both current and former Lowe's employees, addressing inquiries related to portal navigation and HR/Payroll policies and procedures.• Handled the complete employee lifecycle, spanning from onboarding to offboarding, inclusive of payroll, benefits, HR queries, and final settlement concerns.• Assigning Work: Distribute tasks and responsibilities among HR team members efficiently, ensuring workload balance and timely completion of projects.• Employee Transaction Management: Process employee transactions, such as new hires, terminations, promotions, and transfers, ensuring accuracy and compliance with company policies and procedures.• HRIS Data Management: Maintain accurate and up-to-date employee data in the HR Information System (HRIS) and generate reports as needed to support data-driven decision-making.• Subject matter expert in the functional workstream processes using an HRIS system.• Employee Guidance: Provide guidance and support to employees and managers on HR policies and procedures, as well as handle employee inquiries and concerns promptly and professionally.• Cross-Functional Collaboration: Collaborate seamlessly with other departments to ensure the smooth operation of HR processes and provide support for HR-related projects and initiatives as required.

Bengaluru, Karnataka, India

• Assisted in the execution of HR operations, including the maintenance of employee records, benefits administration, and payroll processing.• Played a crucial role in the onboarding process, ensuring a smooth and efficient experience for new hires.• Assisted in the development and maintenance of HR policies and procedures, ensuring compliance with all relevant laws and regulations.• Acted as a point of contact for employee inquiries related to HR matters, providing prompt and accurate responses.• Helped in the coordination of employee training programs and workshops, contributing to employee development and engagement.• Handled STD (Short-Term Disability) and LTD (Long-Term Disability) claims, meticulously ensuring that all necessary criteria were met before authorizing eligible payments.• Successfully resolved customer complaints and obtained claims authorization, ensuring seamless claim processing.• Demonstrated proficiency with tools such as ServiceNow (Case Management).• Engaged providers offices through various means, including phone, email, and regular mail,to ascertain eligibility, benefits, and request status, meticulously documenting accurateinformation.• Provided technical guidance and training to new team members on processes, procedures and policies.• Coordinated with external vendors to source materials needed for production activities.• Capturing all employee activities into appropriate systems and record the employee queries in an appropriate IT system (ticketing tool) and process ownership of complete employee life cycle from Hire to Retire/ Termination Ensuring execution and delivery of services according to defined Service Level Agreement(s) like TAT, quality and Customer satisfaction (C-SAT).