Pranith Jain Email & Phone Number

Bengaluru, Karnataka, India

Key Responsibilities & Achievements:- Email Outreach & Deliverability Optimization: Successfully trained users on best practices for email outreach, leading to a 30% increase in engagement rates and a significant reduction in bounce rates, while effectively minimizing spam complaints.- Email Configuration & DNS Settings: Expertly configured email settings on Google Workspace, implementing SPF, DKIM, and DMARC records for both internal and client domains, resulting in a 50% improvement in email security and authentication.- Email Troubleshooting & Campaign Monitoring: Diagnosed and resolved complex email issues, achieving a 95% success rate in restoring deliverability and enhancing inbox placement through proactive monitoring and optimization of email campaigns.- Email Warm-ups & Domain Reputation Management: Managed comprehensive email warm-up strategies that improved domain reputation by 40%, ensuring consistent long-term deliverability and enhanced sender credibility.- A/B Testing for Campaign Optimization: Conducted A/B testing on multiple email campaigns, leading to a 20% increase in open rates and significantly enhancing overall campaign effectiveness.- Internal & External Email Monitoring: Conducted thorough monitoring of email deliverability for large-scale campaigns, ensuring optimal performance and contributing to a 15% increase in overall campaign success rates.

Bengaluru, Karnataka, India

Key Responsibilities & Achievements:- Advanced Training in Cyber Defense Tools: Completed comprehensive training in leading cybersecurity technologies, including Cybereason EDR, ExtraHop NDR, IBM XForce, SumoLogic SIEM, and Sophos XDR, enhancing proficiency across five critical platforms.- Hands-On Threat Analysis: Gained practical experience in analyzing and mitigating cyber threats, successfully identifying and addressing over 50 potential vulnerabilities across multiple environments within the first three months.- Skill Enhancement in Threat Detection: Enhanced capabilities in threat detection and incident response, contributing to a 30% increase in the effectiveness of proactive threat hunting initiatives.- Tailored Remote Training Sessions: Participated in individualized training sessions, achieving a 90% satisfaction rate among peers for preparedness and application of modern security tools in real-world scenarios.- Cyberattack Trend Reporting: Developed in-depth reports on emerging cyberattack trends, providing actionable intelligence that informed security strategy and contributed to a 15% reduction in security incidents.- Upskilling for Advanced Threat Management: Focused on mastering strategies for handling advanced persistent threats (APTs), successfully completing training modules that increased readiness for complex security challenges.- Security Automation & Threat Intelligence Integration: Actively engaged in learning security automation techniques, contributing to a project that integrated threat intelligence with enterprise security operations, leading to a 25% increase in operational efficiency.

Mysuru, Karnataka, India

Key Responsibilities & Achievements:- Email Troubleshooting & Configuration: Resolved 500+ email sending, receiving, and configuration issues, ensuring seamless communication for users.- Monitoring with Splunk: Achieved 99% uptime for critical email services through proactive monitoring of email errors using Splunk.- Website Support & Troubleshooting: Diagnosed and fixed 1,000+ website errors (403, 404, 500), addressing WordPress-related issues and resolving SSL/malware concerns.- Server Maintenance & Monitoring: Maintained an average server uptime of 98.5% using Grafana for real-time monitoring and SSH commands for issue resolution.- Customer Support for Bluehost Services: Provided comprehensive support to 4,000+ Bluehost users on website setup, email configuration, and account management.- DNS Configuration & Server Management: Configured DNS settings for optimal functionality, resolving technical issues on cPanel, CentOS, VPS, and dedicated servers.- Security Enhancements: Enhanced security for 500+ WordPress websites through effective plugin management, cache cleaning, and integration of Sitelock, Cloudflare CDN, and premium SSL certificates.- WordPress Optimization: Improved website performance by 40% through plugin issue resolution and cache optimizations.- File Management & FTP Support: Managed file transfers and backend issues using SSH and FileZilla, improving workflow efficiency.- Customer Satisfaction Excellence: Achieved a 4.75/5 Customer Satisfaction (CSAT) score over 10 months, reflecting dedication to effective issue resolution and customer service.

Vijayawada, Andhra Pradesh, India

Key Responsibilities & Achievements:- Technical Training: Completed intensive one-on-one training in Java, SQL, JDBC, Maven, and Front-End Development, mastering key programming concepts through a structured Learning Management System (LMS).- Project Experience: Contributed to real-world backend projects, including the Employee Management System and Arogya Hospital Information Management, enhancing practical development skills and producing scalable software solutions.- Collaborative Learning: Engaged in a 6-month remote training program, collaborating with peers to deepen understanding of core concepts and foster a supportive learning environment.- Hands-On Coding Exams: Successfully completed monthly coding exams on Replit, demonstrating the ability to apply learned concepts to solve real-world problems, achieving an average score of 90%.- Mentorship & Feedback: Received guidance from industry mentors, gaining in-depth knowledge of back-end and front-end technologies, and enhancing technical skills through weekly mock interviews that improved performance and confidence.- Front-End Exposure: Actively participated in the development of front-end components, ensuring seamless integration with back-end systems and enhancing overall application functionality.

Bachelor Of Engineering - Be, Computer Science Engineering

Bachelor Of Engineering - Be, Computer Science Engineering, 6.81/10