•Successfully delivered Epicor ERP implementations and customizations for a diverse range of clients, addressing their unique needs with innovative solutions that improved efficiency and supported data-driven decision-making.•Utilized Agile methodologies to efficiently manage projects, ensuring adaptability to evolving client needs while maintaining focus on budget constraints and deadlines.•Effectively translated business requirements into technical solutions through clear communication, providing technical training and actively participating in knowledge sharing to ensure successful project outcomes.•Led and managed various Epicor ERP implementations, overseeing a team of consultants and collaborating closely with clients to analyze business requirements and design effective solutions tailored to their needs.•Collaborated with clients to gather business requirements, define project scope, and establish clear deliverables for each phase of implementation.•Developed and delivered comprehensive training programs for end-users, providing ongoing post-implementation support to address issues and enhance user adoption.•Configured and customized Epicor ERP using BPM tools, BAQs, Epicor Functions, and Dashboards to streamline business processes and boost efficiency.•Provided senior-level technical support and expertise to resolve complex technical issues, ensuring timely and satisfactory resolutions for clients.•Collaborated with cross-functional teams, including developers, business analysts, and project managers, to ensure smooth project execution and timely delivery.•Worked closely with business teams to gather requirements, analyze technical feasibility, and propose optimal solutions, resulting in improved system performance and meeting business needs.•Proficiently managed SQL Server databases for both Epicor Production and Testing Servers, optimizing performance and reliability.

•Led the customization of UI designs and played a key role in developing interactive dashboards and visually appealing SSRS reports, providing stakeholders with valuable insights.•Significantly contributed to the development and customization of various screen functionalities within the Epicor system using C#, enhancing user experience and overall system efficiency.•Conducted thorough system assessments and end-to-end testing to ensure successful project go-lives within specified timelines.•Designed complex reports using SSRS and BAQ reports, enabling clients to generate insightful business intelligence reports.