Business Intelligence Analyst
Focused on using data to drive results, I improved sales forecasting accuracy by 10% and reduced excess inventory by 8%, saving $50K in storage costs. By enhancing customer demographic KPIs, market segmentation improved by 40%, boosting stakeholder satisfaction. My insights through Amazon QuickSight cut costs by 47% and increased efficiency by 33%. Additionally, CRM strategies using ServiceNow reduced customer churn by 50%, while Salesforce optimizations improved user experience by 18%. Streamlined reporting processes further increased efficiency by 15%, delivering faster, more accurate data-driven decisions.