Pranta Dutta Email & Phone Number

Toronto, On, Ca

Etobicoke, Ontario, Canada

• Initiated and managed processing of new electronic files and reports, ensuring accurate data entry and timely handling of each file• Created and formatted documents with precise account information for faxing to bank centers, streamlining document request processes• Efficiently uploaded received documents into the company’s web portal, maintaining an organized and accessible digital record• Requested and managed PPSA searches, uploading received data into the web portal to ensure comprehensive file completion• Maintained meticulous attention to detail in all tasks, ensuring compliance with company standards and improving overall operational efficiency

51 Rolark Dr, Scarborough

• Compiled comprehensive reports on emerging trends by conducting thorough research and analysis and presented this to the Support Division to help with strategic decision-making• Led the digitization of our department’s library by enhancing access to essential resources and improved overall efficiency• Designed promotional materials and crafted strategic communications, and fostered enthusiasm and participation across office locations for events• Conducted on-site field research during a by-election, by surveying and gathering valuable voter feedback to inform future planning• Researched various ticketing system alternatives, and presented informed recommendations to effectively guide the Support Division to a successful decision• Developed detailed system requirements aligned with stakeholder needs, ensuring the selection of suitable ticketing and communication platforms for enhanced operation efficiency• Handled inbound and outbound calls proficiently to address client inquiries, delivering exceptional customer service while representing Elections Ontario during the July 2023 by-election• Demonstrated commitment by upholding confidentiality protocols and ensuring the integrity of sensitive information