Senior Software Development Engineer
Current
Nov 2024 - Present
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Praphulla M S Email & Phone Number
Senior Devops Engineer | AWS | Linux | Jenkins | Git | Docker | Kubernetes | Terraform | Monitoring | CICD Pipelines
at
NTT DATA North America
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Devops Engineer | AWS | Linux | Jenkins | Git | Docker | Kubernetes | Terraform | Monitoring | CICD Pipelines
Location
Bengaluru, Karnataka, India
Company size
Who is Praphulla M S? Overview
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Quick answer
Praphulla M S is listed as Senior Devops Engineer | AWS | Linux | Jenkins | Git | Docker | Kubernetes | Terraform | Monitoring | CICD Pipelines at NTT DATA North America, a with 22009 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Praphulla M S.
Praphulla M S previously worked as Senior Software Development Engineer at Ntt Data North America and System Engineer / DevOps Engineer at Tata Consultancy Services. Praphulla M S holds Master Of Computer Applications - Mca, Computer Science from University Of Mysore.
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NTT DATA North America
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Profile bio
About Praphulla M S
Having Total 7+ years of Experience in IT and Experienced DevOps Engineer with 4+ years of demonstrated history of working in the cloud, operation and network domains. Skilled in collaborating cross-functionally and understanding business requirements, thereby facilitating the seamless integration of technology solutions to enhance operational efficiency. Spearheaded two teams of five each, strategically to reduce overhead that helped increasing client SLA by 72%. Proficient with system design, Networks and automating deployment. I strongly believe that anyone can learn anything and anyone can be trained on anything in this world. It just the matter of little dedication, hard work and hunger to learn.
Current workplace
Praphulla M S's current company
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Ntt Data North America
Employees
22009
AeroLeads page
5 roles
Praphulla M S work experience
A career timeline built from the work history available for this profile.
System Engineer / Devops Engineer
May 2022 - Nov 2024
Noc / Devops Engineer
Oct 2019 - May 2022
Information Technology Analyst
Outline:Maintained Cisco Systems' IT infrastructure, resolving hardware and software issues. Enhanced user productivity through effective desktop systems management and training.Key Responsibilities:- Resolved hardware and software issues promptly with an average resolution time of less than 30 minutes per ticket.- Provided expert technical support to ensure the smooth operation of IT systems and user devices.- Ensured that end-users had reliable and fully functional computing environments.- Created troubleshooting guides and documentation for common technical issues, reducing the average ticket resolution time by 48%.Key Achievements:- Achieved an average resolution time of less than 30 minutes per ticket and maintained a 99% uptime for desktop systems.- Increased user productivity by 20% through effective training and reduced ticket resolution time by 48% with troubleshooting guides.
Apr 2018 - Oct 2019
Technical Customer Support Representative
Outline:Provided exceptional customer technical support, achieving high satisfaction and resolution rates. Optimised service delivery through efficient call triage and quality enhancements.Key Responsibilities:- Achieved sub-1hr response time for technical assistance, upholding 95% customer satisfaction. - Optimised call triage, reducing avg. resolution time by 19%.- Achieved 90% tech issue resolution rate by enhancing overall service quality.
Nov 2016 - Dec 2017
2 education records
Praphulla M S education
Master Of Computer Applications - Mca, Computer Science
Bachelor Of Science - Bsc
Mmk And Sdm College
FAQ
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Quick answers generated from the profile data available on this page.
What company does Praphulla M S work for?
Praphulla M S works for NTT DATA North America.
What is Praphulla M S's role at NTT DATA North America?
Praphulla M S is listed as Senior Devops Engineer | AWS | Linux | Jenkins | Git | Docker | Kubernetes | Terraform | Monitoring | CICD Pipelines at NTT DATA North America.
Where is Praphulla M S based?
Praphulla M S is based in Bengaluru, Karnataka, India while working with NTT DATA North America.
What companies has Praphulla M S worked for?
Praphulla M S has worked for Ntt Data North America, Tata Consultancy Services, Lseg (London Stock Exchange Group), Cisco Systems (India) Private Limited, Bangalore, and Hgs - Hinduja Global Solutions.
How can I contact Praphulla M S?
You can use AeroLeads to view verified contact signals for Praphulla M S at NTT DATA North America, including work email, phone, and LinkedIn data when available.
What schools did Praphulla M S attend?
Praphulla M S holds Master Of Computer Applications - Mca, Computer Science from University Of Mysore.
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