Prasaanth Balakrishnan, Mba Email & Phone Number

Caesarea, IL, IL

San Diego, CA, US

• Reduced the delivery time for MVP by 50% by building a robust product roadmap and evangelizing an efficient Agile development process; This ramped up our PLM cycle and secured us $2M more in funding from our investors
• Developed the short (1 year) and long term (3 year) roadmaps by creating a quorum with the product team to ideate and prototype product features that are well-aligned with the short and long-term goal and strategy of.
• Responsible for the desktop version as well as the web-based version of our social platform
• Created a framework of KPIs to measure the performance of product features and assessed the user perception of the features by conducting A/B testing
• Increased the user-base by 100x within 4 weeks by devising a product strategy, in collaboration with the marketing /communication team, to release new features alongside major game releases

La Jolla, CA, US

Bozeman, Montana, US

• Conducted voice of customer studies to identify and address the problems in existing tools; Used customer insights to create a tool suite that is 800% more process efficient
• Expedited product delivery through aggressive prioritization, roadmaps, milestone tracking; Achieved a 100% backlog clearance through KPI tracking, timely stakeholder interaction and analysis

Round Rock, Texas, US

• Created product roadmap and milestones for our $40M fraud detection webapp by collecting and prioritizing customer product vision and voice of customer data.
• Spearheaded an initiative to streamline bug resolution process and generated an annual savings of $180K by achieving a 70% reduction in turnaround time of showstopper issue resolution
• Worked with the product team, as the sole manager of our proprietary Security Log management tool (SIEM) to achieve GDPR compliance through User Identification obfuscation.
• Created a bash script-based tool framework to retrieve and analyze logs from our SIEM to help our bug resolution team
• On-boarded a financial system to our fraud detection app and helped them secure their transaction by providing real-time assessment of incoming network requests
• Supported the team to close 30 long standing bugs within 2 months by meeting clients to gain problem insight and performing pair-programming with team members to expedite resolutions.

Southlake, Texas, US

• Led a global cross-functional team of 5 in delivering a $10 million hotel management platform
• supported end-to-end PLM through continuous improvements by collaborating with all stakeholders and analyzing customer feedback
• Created a project to link Splunk with our platform, for us to collect logs and assess performance in real-time
• Managed a taskforce to identify the bottlenecks in testing process; created an interface to test REST endpoints separately from platform and reduced testing time by 25% resulting in an annual savings of $247K in.
• Standardized and streamlined the new recruit training and knowledge transfer process through documentation and repository creation.

Cambridge, MA, US

• Worked with the application layer (DNS) for re-routing client’s in-bound traffic through our cloud and mitigating DDOS risks
• In-charge of managing SSL and session related certification management to ensure a secure communication between end-user and their platform
• Responsible for the maintenance and updating of the IP white and blacklist to block malicious traffic
• Regularly met with customers to cover all their dynamic business needs and expansion plans
• Worked with clients to identify critical sales dates for their businesses and created a tool to automate the aggressive content caching/refresh mechanism during those dates; Reduced manual intervention for sales season.
• Mentored 4 new hires rigorously by developing a lean training process to help them learn in real-time.

Mumbai, Maharashtra, IN

• Role: Team Lead/Developer for a centralized platform to view and visualize performance metrics and statistics for hundreds of business applications of Apple inc at any time.
• Led a team of three in developing a critical report analysis tool for a Fortune -10 tech giant. Engaged with client Senior Architect in creating roadmap and milestones for each sprint release
• Sole architect of the entire backend Framework.
• Created and implemented the database structure and entity relationship and came up SQL with queries and procedures for optimized performance.
• Delegated tasks to team-members based on user story board and current requirement
• Conducted Scrum meetings and participated in retrospective to give feedback to Apple product managers.

Mumbai, Maharashtra, IN

• Role: Integration Engineer Team lead For the CDC approved analytics tool that ensures the hospitals are following protocol by analyzing diagnoses mentioned in their digitized patient charts. It also acts as a.
• Led a team of 5 in integrating a cloud based analytics tool to existing system in more than 2000 clinics spread across the USA.
• Developed and integrated an interface that connects the cloud tool to the servers located in each hospital
• Proactively found an avenue in creating a monitor tool to alert the stakeholders when the cloud’s incoming data traffic reaches a threshold value.
• Delivered the monitor by using J2EE Spring and used AJAX calls to get timely updates

Mumbai, Maharashtra, IN

• Project: Support Automation
• The tool is a centralized repository for various complaints on the client’s healthcare products lodged from around the world which is then analyzed by clients to make enhancements. The Production Support team has to.
• Role: Developer
• Analyzed and found avenues to automate support work involving monitoring the working of a set of interfaces.
• Came up with an automated monitoring alternative to look-over the working of the interfaces
• Created a snippet to sift through interface log files containing improper records and form a query statement to fetch them from database.

Master Of Business Administration - Mba, Product Management

Bachelor Of Technology (B.Tech.), Computer Science