Prasad Bakshi Email & Phone Number

Pune, Mh, In

Gurgaon, India

• Work in collaboration with Operations Management in reviewing, scrutinizing and developing efficient and effective operational process flow.• Work alongside Procurement, Production & Dispatch teams reviewing, analysing and improving efficiency and effectiveness of processes.• Work for logistics support along with selection of forwarding agents, deciding the mode of shipment, completion of documentation & payments.• Work with planners for setting quarterly goals & ensure inventory… Show more • Work in collaboration with Operations Management in reviewing, scrutinizing and developing efficient and effective operational process flow.• Work alongside Procurement, Production & Dispatch teams reviewing, analysing and improving efficiency and effectiveness of processes.• Work for logistics support along with selection of forwarding agents, deciding the mode of shipment, completion of documentation & payments.• Work with planners for setting quarterly goals & ensure inventory of fast-moving goods.• Achieve the sales / execution / billing targets for Month-QTR-Yr.• Contribute to fully integrated and flexible operations in-order-to provide a good customer service.• Maintain, develop and use appropriate communication systems \ working practices for the benefit of the service.• Provide management information and release sales, backlog & A/R report as required for the use of the company. Reconciling with the accounts departments.• Resolve customer issues related to material rejection-replacement / financial.• Work Actively alongside collection personnel to analyse the pending payments and take appropriate actions like Hold the orders for the unpaid accounts & follow up with customer for releasing the holds which may be due to pending payments or inventory (For Advance).• Work with EXIM department for Export orders and work in tandem for commercial documents.• Analysing customer Issues & Complains. Close the issues with accurate & timely solutions.• New Employee Training & Feedback Show less

Mumbai Area, India

Process1. Process: Order management, RMA management, Revenue recognition, IT initiatives, Achieve team KPI, Review Policies & guidelines, Vendor creation documentation, export and import documentation, new employee & refresher training, succession planning, Kaizan & TPI on attendance system, ISO documents maintenance, Training on root cause analysis, successful on-boarding activitiesProfile2. Profile: Team management, skill matrix, VSM, VOC, Review current processes, eliminate… Show more Process1. Process: Order management, RMA management, Revenue recognition, IT initiatives, Achieve team KPI, Review Policies & guidelines, Vendor creation documentation, export and import documentation, new employee & refresher training, succession planning, Kaizan & TPI on attendance system, ISO documents maintenance, Training on root cause analysis, successful on-boarding activitiesProfile2. Profile: Team management, skill matrix, VSM, VOC, Review current processes, eliminate waste, efficiency check, achieve & maintain team target, proactive communication or hits and misses, daily, weekly & quarterly calls with customer to understand the pain points. Show less

Pune Area, India

Handled 3 different operations. Added new team under me; . Present team count 2, team members 9Profile & Process: 1. Process: Order management, Inventory-Price-Availability, product Quotation, Return material authorization, supplier relation, global team co-ordination etc. 2. Profile: Team Handling, Employee skill & competency development, Goals achievement, Training, Interviewing, Project handling, Efficiency Check etc.Achievement:200% increase in productivity.80%… Show more Handled 3 different operations. Added new team under me; . Present team count 2, team members 9Profile & Process: 1. Process: Order management, Inventory-Price-Availability, product Quotation, Return material authorization, supplier relation, global team co-ordination etc. 2. Profile: Team Handling, Employee skill & competency development, Goals achievement, Training, Interviewing, Project handling, Efficiency Check etc.Achievement:200% increase in productivity.80% reduction in errors.90% increase in dependability with global teams.Initiated Customer Survey, action plan and feedback procedure.100% achievement of Department-Team goals62% old employees successfully trained in other processes and transitioned to different processes Show less

Dealing with all issues related to AT&T Wireless services except warranty.Handled issues: New line creation, change of line/owner, bill related queries and completing unsolved cases.Handling escalations.

Pune Area, India

Profile:My work includes Bill Processing of land (business & residential) line numbers of USA.I was involved in complete order management. Queries like new line, changing activities in line, adding hunting, cancellation etc.

Exim, Export & Import Procedure

EXIM (EXPORT-INPORT PROCEDURE

Bachelor Of Science, Zoology

Ssc, Pcmb

Study, Football, Music