With over twenty-five years of experience, I have consistently demonstrated my ability to excel in handling multiple challenging tasks with minimal supervision, consistently meeting and exceeding targets through proactive initiatives. My focus has always been on delivering high-quality technical support and services to customers promptly, ensuring their satisfaction is maintained at all times.My educational background includes a Bachelor's Degree in Computer Science, Statistics, and Physics, complemented by a National Diploma in Engineering Sciences (Electronics).In my most recent role as an Automation Commissioning & Service Engineer specialising in warehouse automation, I've been responsible for commissioning AMR systems and providing remote and on-site support to resolve hardware and software issues, ensuring seamless operations for our clients.Additionally, I have extensive experience as a Field Engineer, proficient in both software and hardware, across various industries including Financial (NCR, Diebold, and Wincor ATM), Retail (NCR POS, Self-checkouts), Audio Visual (Polycom), and Communication (Cisco, AT&T, BT, and Veritas).Throughout my career, I have had the privilege of serving esteemed clients such as ANZ, NAB, Westpac, Australia Post, Coles, Woolworths, Telstra, including ANZ and NAB data centers, as well as numerous other major data centers across the region.I am passionate about leveraging my expertise and experience to drive success and contribute to the growth and efficiency of any organization I am a part of.